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Motorola H720 Support Question

Motorola H720 Support Question

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Question posted by pletnevdSuej on February 20th, 2014

Motorola Bluetooth H720 Will Not Pair Work

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Answer #1: Posted by motohelper on February 20th, 2014 9:19 AM
This answer was accepted by the poster of the original question.
motohelper

Member since:
June 11th, 2013

Points: 451,600
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Hi,

Try to reset your headset back to factory settings then trying pairing it again with your device. To Restore to Factory Settings - with your headset on, press and hold both Volume buttons andCall button for 10 seconds until the indicator light is steady blue.

You can follow the pairing instructions below.

  • Turn on the Bluetooth feature of your phone. (You may need to contact the manual or manufacturer of your phone.)
  • Place the headset on your ear.
  • Turn on your headset by opening the boom. This is the on position. (The indicator light becomes steadily lit in blue.)
  • Select Motorola H720 from the search results on your phone.
  • Select Ok or Yes to pair your headset with your phone.
  • If prompted for the passkey, enter 0000. (When your headset successfully pairs with your phone, the indicator light rapidly flashes blue and purple.)
Hope this helps.



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Related Motorola H720 Manual Pages

Quick Start Guide - Page 3

... handy guide, and in a matter of minutes we'll show you just how easy your headset for quick connections, clear calls, and lasting comfort. So go on the Web: www.motorola.com/support Caution: Before using your headset is designed for the first time, please read the important Safety, Regulatory & Legal information at...
Quick Start Guide - Page 4

your headset the yourheadset important buttons and connectors Earhook Charging Port Volume Buttons Call Button Indicator Light Boom Microphone 2
Quick Start Guide - Page 6

...). Note: To use " on page 14. 4 basics abasics few essentials to get you started turn on your headset, flip the boom to open the boom, flex the earhook and loop it Your headset comes ready for left ear, see "change for the right ear. Just open (extended) position. wear it over your...
Quick Start Guide - Page 7

... your phone, the indicator light rapidly flashes blue and purple. reconnect After initially pairing and connecting your headset (see page 4 for help). Note: If prompted for Bluetooth devices. 5 Select Motorola H720 from the search results on your phone and headset, you don't need to do it again. 5 The indicator light becomes steadily lit in blue. 4 Set...
Quick Start Guide - Page 8

pair & connect For daily use, make sure your headset is on. Your headset and phone will connect automatically! test your connection 1 Turn on your headset and put it on. 2 On your phone's Bluetooth feature is turned on the headset. 6 If your phone and headset are successfully connected, you hear ringing on , and your phone, dial a phone number and press the Call/Send key.
Quick Start Guide - Page 11

...steady blue rapid blue/purple flashes quick blue flash slow blue pulse slow blue flash your headset is ... status light know statuslight your phone receiving or making a call on a ... charged when operating If light shows... red purple blue your headset is powering on a call in standby (not on /off in pairing/connect mode connecting to your headset when charging If light shows...
Quick Start Guide - Page 15

reset your headset Caution: This action erases all pairing information stored in your headset. With the headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue. 13 tips & tricks a few shortcuts tips & tricks To...
Quick Start Guide - Page 16

... customize some changes change for left ear use Open the boom and earhook and gently lift top of the earhook up and off, flip the headset over, and then hook bottom of the earhook onto the lower hinge pin and lift top of the earhook up and on your...
Quick Start Guide - Page 17

..., then turn headset back on in pairing mode. we've problems? My headset worked before but now it's not working Make sure your phone. problems? My phone doesn't find my headset Make sure the indicator light on your phone is searching for the indicator light to restart the Bluetooth feature and pair your phone and headset again (see "pair & connect...
Quick Start Guide - Page 18

support we're support here to help If you have questions or need assistance, contact us at 1-877-MOTOBLU, or visit us at www.motorola.com/ Bluetoothsupport or www.motorola com/bluetoothconnect. 16
Quick Start Guide - Page 19

... view your product's label in compliance with: • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to the extent allowed by law. Accordingly, any copyrighted...
Quick Start Guide - Page 20

... charger, or mobile device get wet. For a list of approved Motorola accessories, visit our Web site at: www.motorola.com Batteries & Chargers Your battery, charger, or mobile device may ..., royalty-free license to exceed RF energy exposure guidelines and may contain symbols, defined as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C...
Quick Start Guide - Page 21

...distraction. The louder the volume sound level, the less time is sometimes undetectable at www.motorola.com/callsmart (in direct sunlight. • Storing your doctor. If you experience hearing...with low background noise. • Avoid turning up the volume to the device through your headset or headphones and have a cumulative effect. End a call if you . Responsible driving practices...
Quick Start Guide - Page 22

... the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference received, including interference that have received FCC approval. Motorola has not approved any interference, including interference that to which can radiate radio frequency energy and, if not installed and used in a particular installation. This...
Quick Start Guide - Page 23

...warranty: Products and Accessories Products Covered Products and Accessories as follows to new Motorola Products, Accessories, and Software purchased by consumers in materials and workmanship under ... purchaser of the product unless otherwise provided for below. Monaural Headsets. Ear buds and boom headsets that are accompanied by the first consumer purchaser of ownership by...
Quick Start Guide - Page 24

... the use of the software (e.g. Defects or damage that embodies the copy of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage....warranty. Use of tampering; (c) mismatched board serial numbers; Batteries. or (d) other than Motorola, or its authorized service centers, are covered by someone other acts which are not ...
Quick Start Guide - Page 25

...create a back up prior to this warranty. Who is made that the software will work in combination with any Products, Accessories or Software that all defects in physical media (e.g. ... to requesting service. No data, software or applications added to your expense, to a Motorola Authorized Repair Center. Software NOT Embodied in Physical Media. How to Obtain Warranty Service or...
Quick Start Guide - Page 26

...to confirm warranty status. Thank you . Product Registration Online Registration Product Registration: www.motorola.com/us to another. Please retain your dated sales receipt to updates on the length... from state to state or from one jurisdiction to contact you for your new Motorola product. Registration is an important step toward enjoying your records. What Other Limitations ...
Quick Start Guide - Page 27

...regional authority. Disposal of your Mobile Device & Accessories Please do not dispose of this product to any Motorola Approved Service Center in accordance with your regional authorities for the Environment by your region. For further ... of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with national collection and recycling requirements.
Quick Start Guide - Page 28

... Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com www.motorola.com/Bluetoothsupport www.motorola.com/Bluetoothconnect Note: Do not ship your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-877-MOTOBLU (Motorola Bluetooth® support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY...

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