Motorola H19txt Support Question
Motorola H19txt Support Question
Find answers below for this question about Motorola H19txt.Need a Motorola H19txt manual? We have 1 online manual for this item!
Question posted by fsierra on April 8th, 2013
Echo When Using Device
When talking, using this device, the other party hears an echo. It happens with all callers 100% of time
Current Answers
Answer #1: Posted by motohelper on June 18th, 2013 3:31 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry to hear you're having trouble with your H19txt. May I ask if you were able to unpair and re-pair the headset with your phone? If not, kindly try to do that and observe if there's any difference. You may as well reset the headset back to it's factory settings and pair it again with your phone. See if that will resolve your issue. Another thing that you may try is to pair the headset to a different phone or a try pairing a different headset to your phone. This is to isolate the issue.
Here's how to reset the headset to factory settings:
- Close the Boom.
- Press and hold the Call button and open the boom while holding the call button.
- Follow the voice prompts to reset to factory default
If still the same thing after the doing the above troubleshooting steps and the headset is still within a year from the date of purchase, you may contact Motorola for warranty replacement.
Motorola Customer Service 800-734-5870 M-F 7am-10pm S-S 9am - 6pm
Chat Support https://motorola-global-portal.custhelp.com/app/chat/chat_launch//
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola H19txt Manual Pages
H19txt Getting Started Guide - Page 2
Check it out 1 Flip the boom to the next level using the My MotoSpeak™ app (available free on and off for crystal clear ...: Please read the important safety, regulatory and legal information at the back of use. EN
Check it out
here's what you can do
Your Motorola H19txt Bluetooth® headset. Three distinct wear styles for voice controlled calls and text messages. Amazing HD audio...
H19txt Getting Started Guide - Page 3
...battery is designed to last the life of your headset.
2 At a glance
EN It should only be removed by a recycling facility. Call press to answer/end call
Wear Earpiece
Earhook
Status Light
Volume
Use side buttons to remove or replace your battery will... bits, quick and easy
Connections Phone Tablet Computer
Calls Music
Charge (MicroUSB) Note: Fully charge before
use. low charge
Yellow -
H19txt Getting Started Guide - Page 4
On
2 Turn headset on . Voice prompt: "pairing complete"
Enter "0000" if prompted
EN
Connect & go
let's get you connected
Easypair™ method
1 Turn Bluetooth on (charge before use).
Connect & go 3 Voice prompt: "Welcome to MotorolaH19txt" "ready to pair"
Follow the voice prompts.
3 Enter passcode.
4 Complete.
H19txt Getting Started Guide - Page 5
... as simple as bringing the headset and device close to your device.
1 Turn Bluetooth and NFC on. Phone notifies you 're not able to use ), then touch and hold earpiece to each other. Purple
3 Complete. Note: Use the "Easypair™ method" on ).
On
2 Turn headset on (charge before use NFC with your device (display must be on page...
H19txt Getting Started Guide - Page 7
Ear hook
1 Rotate and turn your ear hook
for left or right use
2 Choose wearing style
right ear
left ear
On-Ear
3 Put headset on -ear hook, in-ear hook, or ear gels with no hook. Comfort
what feels best on you
You can choose the most comfortable fit with the on
In-Ear
6 Comfort
EN
H19txt Getting Started Guide - Page 10
Note: Some features are phone/network dependent.
incoming call
reject second incoming call
Press the Call button. answer second Press the Call button.
Always obey the laws and drive safely. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. end a call
Press and hold a Volume button until you hear a tone. To...
EN
Basics 9
H19txt Getting Started Guide - Page 11
Pair with the desired device,
10 Advanced
EN Now pair your second device as normal, see "NFC method" on .
• To use headset features, such as voice dial, redial, and end call with two devices using integrated multipoint technology.
• To pair using Bluetooth, see "Easypair™ method" on page 3.
• To pair using NFC, see "Connect & go" on...
H19txt Getting Started Guide - Page 12
... power, turn off the headset when not using it. Caller ID
If your phone knows your caller's number, then you hear "call from " on an incoming call . Talk time
Press and hold both Volume buttons while not on page 4.
You hear the remaining talk time, such as normal and follow the voice prompts.
• To use the NFC method to pair...
H19txt Getting Started Guide - Page 16
... select "Reset to Factory Condition" in blue and you hear "ready to help
Troubleshooting
A few frequently asked questions-with answers, of course. You then hear
EN
Want more ? Make sure that any previously paired devices are turned off , wait 10 seconds, then turn the headset off .
Make sure the status light shows steady blue...
H19txt Getting Started Guide - Page 17
... device" on page 10). You may need :
• Answers: User guides, online help and more at www.motorola.com/support.
16 Want more?
EN You then hear "Welcome to pair.". Follow the pair & connect instructions on . Connect with my phone.
My headset connected before, but now it's not working. Ready to the Motorola H19txt...
H19txt Getting Started Guide - Page 19
... your product near room temperature for
efficient battery charging. • New batteries are not fully charged.
18 Safety, Regulatory & Legal
EN Safety, Regulatory & Legal
Battery Use & Safety
DON'Ts • Don't let the product come in contact with an appliance or heat source,
such as a hair dryer or microwave oven.
H19txt Getting Started Guide - Page 20
... Precautions
Responsible and safe driving is your product warranty. Using a mobile device or accessory for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your area. Third Party Accessories
Use of these products. In some circumstances, third party accessories can be prohibited or restricted in your product...
H19txt Getting Started Guide - Page 21
... loud noise from any source for the use headsets or headphones at www.motorola.com/callsmart (in English only).
20 Safety, Regulatory & Legal
EN If you experience hearing discomfort, including the sensation of time you use of time may affect your hearing. • Enter destination information into a navigation device before your hearing could be found at
high volume. •...
H19txt Getting Started Guide - Page 22
...your product or battery in a fire.
032376o
Your product or battery may require recycling in loud sounds, possibly causing hearing injury. • Improperly handled batteries could result in accordance
032375o
with local laws. EN
Safety, Regulatory & Legal 21....
Contact your local regulatory authorities
for small, detachable parts. • Improper use could overheat and cause a burn.
H19txt Getting Started Guide - Page 23
... information is applicable to Motorola products that carry one of your household waste. Symbol
Definition Do not dispose of the following CE marks:
[Only Indoor Use Allowed In France for more information.
For indoor...
H19txt Getting Started Guide - Page 24
...EN
Safety, Regulatory & Legal 23 You can radiate radio frequency energy and, if not installed and used in the "Search" bar on the product label. See 47 CFR Sec. 15.105(b). To find... of a typical Product Approval Number. This equipment generates, uses and can view your product's label in accordance with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This...
H19txt Getting Started Guide - Page 25
... equipment to an outlet on , the user is connected. • Consult the dealer or an experienced radio/TV technician for indoor use your device outdoors while connected to operate the equipment. This device complies with Canadian ICES-003.
24 Safety, Regulatory & Legal
EN installation. Any changes or modifications could void the user's authority...
H19txt Getting Started Guide - Page 26
...;C (14°F) or above 45°C (113°F). If it away from:
liquids of an oven or dryer, as this may damage the product.
Don't use only a dry soft cloth. EN
Safety, Regulatory & Legal 25 extreme heat or cold Avoid temperatures below 0°C (32°F) or above 60°C (140°...
H19txt Getting Started Guide - Page 28
... products SoftwareCopyrightNotice may include copyrighted Motorola and third-party software stored in Motorola products may restrict the ... Furthermore, the purchase of Motorola or any third-party software provider, except for product or software updates
... memories or other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such...
H19txt Getting Started Guide - Page 29
... to subscribe to updates on CD-ROMs or other tangible media and sold for use with these Products ("Software") to confirm warranty status.
warrants its mobile telephones ("..., and Software purchased by consumers in materials and workmanship under normal consumer usage for use with these Products ("Accessories"), and Motorola software contained on new products or special promotions...
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