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Motorola H17 Support Question

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Question posted by Paraur on June 1st, 2014

Motorola Bluetooth Headset Won't Turn On After Charging

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Answer #1: Posted by TechSupport101 on June 1st, 2014 10:27 AM

This answer was accepted by the poster of the original question.

TechSupport101

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Hi. The headset will require service if you are sure it is idealy charged as it has to be on for it to be reset.

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Related Motorola H17 Manual Pages

User Manual - Page 3

Take yourheadset a moment to familiarize yourself with your headset 1 Earhook Volume Up Button Ear Speaker Indicator Light Volume Down Button Boom Charging Port Call Button Microphones your new H17 Headset.

User Manual - Page 4

When the battery is not functional while charging. Note: Headset is fully charged, the indicator light turns green. Any attempt to charge your headset before using it You'll chargeit need to remove or replace your battery will damage your headset. 2 charge it . It should only be removed by a recycling facility. Close the boom and plug the charger into...

User Manual - Page 5

...(s). pair & connect 3 Note: When prompted for help). pair & connect first phone 1 Turn off any Bluetooth devices previously paired (linked) with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your ear (see "turn on" on page 7 and "put it on" on page 8 for the passkey, enter 0000. The indicator light...

User Manual - Page 6

... the indicator light rapidly flash in blue and you hear "pairing complete". When your headset successfully pairs with your headset. 2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and put headset on your phone, you hear "ready to pair". 4 pair & connect pair & connect second phone...

User Manual - Page 7

... 5 To connect to both phones. When you hear "pairing complete". When your headset successfully pairs with your phone, you hear "phone 2 connected", your headset is connected to both phones, simply turn on the first phone while the second phone is now your headset. The last paired phone (your second phone) is connected. When connected...

User Manual - Page 8

... hear ringing on . For daily use, make sure your headset is on the headset. Repeat for the second phone. test your connection 1 Place the headset over your phone's Bluetooth feature is turned on, and your ear. 2 On one phone, dial a number and press the Call/Send key. Your headset and phone will connect automatically. 6 pair & connect

User Manual - Page 9

turn on turnon&off 7 turn on & off Open the headset boom. turn off . The indicator light flashes three times then turns off Close the headset boom. The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).

User Manual - Page 13

..." yellow "battery level is medium" green "battery level is high" talk time less than 1.5 hours between 1.5 to 3.5 hours more than 3.5 hours To save battery power, turn off the headset when you don't use it for an extended time by closing the boom.

User Manual - Page 16

indicator statusindicators light (with charger plugged in) headset indicator red yellow green headset status charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete 14 status indicators

User Manual - Page 20

... original factory settings, with the headset turned on, press and hold either Volume button and Call button until you hear "voice prompts on , press and hold both the Volume Up and Volume Down buttons and Call button for 10 seconds until you hear "welcome to the Motorola H17" and the indicator light is steady...

User Manual - Page 21

... searching. If the indicator light is not steadily lit in blue when your headset, you hear "ready to the Motorola H17" and see the indicator light steadily lit in blue, turn headset back on your headset is steadily lit in blue when your phone is searching for the indicator light to become steadily lit in blue...

User Manual - Page 22

...'s not working. reset the headset by pressing and holding the Call button and both Volume Up and Volume Down buttons until you hear "welcome to restart the Bluetooth feature and pair your phone and headset again (see "pair & connect" on only temporarily, you need to the Motorola H17" and the indicator light is turned on pages 3 6.

User Manual - Page 24

... possible. • Limit the amount of time you use your battery-powered accessory (such as a Bluetooth® headset or other device) in temperatures below 0°C (32°F) or above 60°C (140°...Usage Warning: Exposure to loud noise from loud noise is required before your fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery...

User Manual - Page 25

Also, using a mobile device or accessory may be found at www.motorola.com/ callsmart (in certain areas. • Where possible, use of these products....the device through your headset or headphones and have your hearing checked by your headset in a quiet environment with low background noise. • Avoid turning up the volume to block out noisy surroundings. • Turn the volume down if...

User Manual - Page 26

...These limits are designed to operate the equipment. However, there is no guarantee that have received FCC approval. Motorola has not approved any interference received, including interference that may not cause harmful interference, and (2) this device must... operation. This equipment generates, uses and can be determined by turning the equipment off and on the product label.

User Manual - Page 29

Only batteries whose fully charged capacity falls below 80% of Non-Motorola branded or certified Products, 27 Defects or damage that result from: (a) ...that are covered by this limited warranty. Exclusions Normal wear and tear. Periodic maintenance, repair and replacement of Motorola, are excluded from the date returned to the consumer, whichever is longer. Abuse & misuse. or (d) ...

User Manual - Page 31

This warranty extends only to this warranty. Motorola, at its option, will be reinstalled. Software that does not conform to the first consumer purchaser, and is Covered? software that all defects in the software products will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that...

User Manual - Page 35

... & Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your regional authorities for the Environment by Recycling This symbol RecyclingInformation on Motorola recycling activities can be found at: www.motorola.com/recycling Disposal of your Mobile Device Packaging & User's Guide Product packaging and user...

User Manual - Page 37

... return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-877-MOTOBLU (Motorola Bluetooth Support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) MOTOROLA and the Stylized M Logo are the property of their proprietor and used...

User Manual - Page 38

... rights for the normal, non-exclusive, royalty-free license to use that arises by law. Bluetooth QD ID: B015690 Manual Number: 68000202346-A 36 Laws in the United States and other media. Software Copyright Notice The Motorola products described in this manual may not be deemed to grant either directly or by implication...