?powerpoint 2003 Error: 'powerpoint Was Unable To Display Some Of The Text, Im

I have a user that opened an existing Powerpoint 2003 file and received the following error:"Powerpoint was unable to display some of the text, images, or objects on the slides in the file, "xxxx.ppt", because they have become corrupted. Affected slides have been replaced by blank slides in the presentation and it is not possible to recover the lost information. To ensure that the file can be opened in previous versions of Powerpoint, use the Save As command (File menu) and save the file with eother the same or a new name." There are 25 slides in the Powerpoint presentation but the only 1 that was affected was the first slide that has an image on it. All of the other slides are fine. I can open the file fine and so can other users, so it appears that the issue is only affecting this one user. My entire company is using Windows XP SP3 with Office 2003 SP3. The user in question has all of the current MS patches. The other intestesting part of this issue is that when she tries to open a different Powerpoint slide show that uses the same image slide, she gets the same error. Everyone else in the company can open the slides without a problem. I tried to save the file with a different name, but when she opened it, she got the same error. Any help would be much appreciated! Thank you.

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Answer #1: Posted by freginold on June 22nd, 2015 6:28 AM

This answer was accepted by the poster of the original question.

freginold

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It sounds like maybe that user's PowerPoint files themselves have been corrupted. Maybe from a virus, or malware, or just a system glitch. If he or she has a restore point, try going back to that restore point and seeing if PowerPoint works then.

For instructions on using System Restore, see this page:

https://support.microsoft.com/en-us/kb/306084

https://configpages.blogspot.com

Answer #2: Posted by elena3234 on June 22nd, 2015 1:56 PM

elena3234

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As this issue seems isolated to this single worker's system, the issue is likely within the program itself, not the presentation file. I would go with the adage "start simple, work hard"... uninstall that user's PowerPoint program and then reinstall it to see if that solves the issue.