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1998 Mercury Villager Support Question

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Question posted by robbAjin on October 8th, 2013

98 Ford Villager Won't Start Because Of Wheel Bearings

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Customer Assistance Guide 1st Printing - Page 1

... service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or ...

Customer Assistance Guide 1st Printing - Page 2

... on it in the mud or snow, are stranded. To receive roadside assistance, call 1-800-241-FORD. Should you have a flat tire • jump-start the battery if it becomes discharged • unlock the vehicle if you are locked out • bring fuel if you run out • tow the ...

Customer Assistance Guide 1st Printing - Page 3

... as: reimbursement for rentals; GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your new vehicle is subject to...speak with original equipment reliability. This information is serviced properly. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. If you are not eligible for ESP coverage. ...

Customer Assistance Guide 1st Printing - Page 4

... submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state...

Customer Assistance Guide 1st Printing - Page 5

... Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of cases does the Board review? Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations. Contacting the...

Customer Assistance Guide 1st Printing - Page 6

... your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are not eligible. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are recruited and trained by a service contract alleged...

Customer Assistance Guide 1st Printing - Page 7

...review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you expect to resolve your concern Should your case NOT qualify for review, a letter ... as evidence 7 The decisions of the Board are binding on the dealer, in most states, and Ford, but not on your vehicle ownership license • the date of repair(s) and mileage at a ...

Customer Assistance Guide 1st Printing - Page 8

...of local vehicle registration regulations and where to the Board at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Before exporting your dealer or ...result in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If your vehicle, contact a district or owner relations office before you leave the ...

Customer Assistance Guide 1st Printing - Page 9

... you to complement the style and aerodynamic appearance of your vehicle. they can direct you buy your vehicle in another foreign country, contact the nearest Ford dealership. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you , they are in North America and then relocate outside of accessories is made from...

Customer Assistance Guide 1st Printing - Page 10

Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems ... Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 Ford accessories for your dealer for up to three years or 60,000 km (36,000 miles), whichever comes first....

Customer Assistance Guide 1st Printing - Page 11

Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage ...

Customer Assistance Guide 1st Printing - Page 13

.... (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 Box 07150 Detroit, Michigan 48207 or order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00...