1997 Mercury Villager Support Question
1997 Mercury Villager Support Question
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Question posted by jgemrtr on March 9th, 2014
1997 Mercury Villager What Type Of Power Steering Fluid
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Customer Assistance Guide 1st Printing - Page 2
... km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your Ford or Lincoln-Mercury dealer. To receive roadside assistance, call 1-800-241-FORD. Daily rental units are covered (some exclusions apply, such as impound towing or repossession). To obtain...
Customer Assistance Guide 1st Printing - Page 3
... THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your Bumper to the selling dealership because they have a vested interest in various .... (In Hawaii, rules vary. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. In most cases, your concern will be tailored to fit your vehicle to Bumper Warranty ...
Customer Assistance Guide 1st Printing - Page 5
...-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer
5 Expenses incidental to the warranty complaint being reviewed are not eligible. The Board consists of cases does the Board review? How does the Board...
Customer Assistance Guide 1st Printing - Page 10
... accessory is available through your vehicle and protect its finishes. These quality accessories have been specifically engineered to clean your local authorized Ford or Lincoln-Mercury dealer. Not all models. Safety Anti-theft wheel lug-nuts Remote keyless entry Styled wheel protector locks Vehicle security system Comfort and convenience Air conditioner...
Warranty Guide 1st Printing - Page 1
... recommends that you continue to your vehicle to any remaining warranty coverages. This booklet explains in detail the warranty coverages that you take your 1997-model Ford or Mercury car or light truck. The warranty includes: ¬ New Vehicle Limited Warranty (page 4). ¬ Emissions Defect Warranties and Emissions Performance Warranties which cover...
Warranty Guide 1st Printing - Page 4
... warranty. Ford and your dealer are limited, to the extent allowed by law, to the time period covered by the written warranties, or to your 1997-model vehicle
Your NEW VEHICLE LIMITED WARRANTY gives you . The New Vehicle Limited Warranty is the only express warranty applicable to the applicable time period...
Warranty Guide 1st Printing - Page 5
..., the chart shows two measures: • years in service • miles driven
Your New Vehicle Limited Warranty
TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN
BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 7.3L POWER STROKE DIESEL ENGINE
3/36,000 5/50,000 5/UNLIMITED 5/100,000
The measure that case, your New Vehicle Limited...
Warranty Guide 1st Printing - Page 6
...parts or remanufactured parts that are authorized by airborne material (environmental fallout) - There are two types of damage: • If corrosion causes perforation (holes) in the body sheet metal, ...The coverage period for 12 months or 12,000 miles, whichever comes first. 7.3L Power Stroke Diesel Engine Coverage The New Vehicle Limited Warranty covers certain direct injection diesel engine ...
Warranty Guide 1st Printing - Page 7
... actual mileage cannot be determined • misusing the vehicle, such as driving over curbs, overloading, racing or misusing the vehicle as a stationary power source • contaminated or improper fuel/fluids • customer-applied chemicals • collision, fire, theft, freezing, vandalism, riot, explosion or objects striking the vehicle 7 NOTE: Some components may also...
Warranty Guide 1st Printing - Page 8
See the Owner Guide for correct fluid types and levels, and consult the Service Guide for these items. Examples from the Service ...maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel, oil, lubricants or fluids. Here are : • oil changes • oils, lubricants other fluids • oil/air filters • brake linings/pads • tire rotation • cleaning...
Warranty Guide 1st Printing - Page 10
... Warranty, but the Program's time period runs concurrently with Bumper to the nearest Ford or Mercury dealership.
10 4. VIRGIN ISLANDS) Your vehicle is damaged during the Bumper to Bumper Warranty... You will replace the tire. Ford will cover: • towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-...
Warranty Guide 1st Printing - Page 11
... Covered? (page 13) ¬ What is Not Covered? (page 15)
11 Under this federal law, the U.S. Environmental Protection Agency (EPA) sets standards for Your Vehicle
TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN
EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts*
3/36,000 3/80,000
2/24,000...
Warranty Guide 1st Printing - Page 15
WHAT IS NOT COVERED? Your Ford or Mercury dealer maintains a complete list of parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Service Guide; Ford may deny you warranty ...
Warranty Guide 1st Printing - Page 16
and under the emissions control warranty that adopts California's emissions standards and warranty regulations. for California Vehicles
TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN
EMISSIONS DEFECTS WARRANTY FOR VEHICLES WITH GVWR* OF 14,000 LBS. & UNDER Short-Term Warranty Long-Term Warranty** ...
Warranty Guide 1st Printing - Page 17
... the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to explain the emission control system warranty on your 1997-model vehicle. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will repair your vehicle at no abuse, neglect or improper maintenance...
Warranty Guide 1st Printing - Page 18
...repairs should be aware that you retain all scheduled maintenance. If an emission-related part on your failure to a Ford or Mercury dealer as soon as a problem exists. 1. Ford recommends that Ford may contact the Ford Customer Assistance Center at 1-800... is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines and vehicle) or five years or 100,000 miles (diesel...
Warranty Guide 1st Printing - Page 19
... vehicle with a GVWR* of Parts Covered by the Defects Warranties that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of...passes the inspection. • This coverage applies to vehicle with a 7/70 coverage - For diesel powered vehicle, this warranty gives coverage for up to seven years or 70,000 miles (Whichever occurs ...
Warranty Guide 1st Printing - Page 21
... replacement time that are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts. Your Ford dealer maintains a complete list of Parts. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex Fuel Vehicle only. Left Exhaust Manifold - connectors, gasoline fuel...
Scheduled Maintenance Guide 1st Printing - Page 28
... level. While Operating Your Vehicle:
u Note any changes in the sound of the exhaust
or any increased steering effort or looseness in the steering wheel, or change in the vehicle.
u Check the windshield washer fluid level.
Any adverse conditions should be performed by warranties and you may be brought to the attention of...
Scheduled Maintenance Guide 1st Printing - Page 29
... brake pedal travel or "hard-to-push" brake pedal. u Check parking brake.
they are operating properly. At least twice a year: (i.e., every Spring and Fall)
u Check power steering fluid level.
At Least Monthly:
u Check coolant level in the operation of lamps, horn, turn signals,
windshield wipers and washers, and hazard warning flashers. u Check warning...
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