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1997 Mercury Villager Support Question

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Question posted by chavezmaria81 on December 5th, 2013

I Need To Know What Causes The Smell Of Oil Coming Into The Vents.

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Related Manual Pages

Customer Assistance Guide 1st Printing - Page 1

Contents Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14 1

Customer Assistance Guide 1st Printing - Page 2

... eligible for quick reference. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you need to arrange assistance for yourself, Ford Motor Company will : • mount the spare if...through the warranty period of three years or 60,000 km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact ...

Customer Assistance Guide 1st Printing - Page 3

...with the service manager. Ford strongly recommends taking your vehicle to fit your own driving needs, including reimbursement benefits for complete details about Ford ESP coverage. If you receive peace-..., speak with the owner or general manager of the dealership. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to any participating ...

Customer Assistance Guide 1st Printing - Page 4

... (VIN) listed on your vehicle ownership license If you still have the following information available when contacting Ford Customer Assistance: • your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you may wish...

Customer Assistance Guide 1st Printing - Page 6

What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it is within 36 months and 36,000 ... a Ford Motor Company representative are asked to you will be mailed to submit statements at this time. To review your case properly, the Board needs the following information: • legible copies of their business leadership qualities.

Customer Assistance Guide 1st Printing - Page 7

... consumer application form. Before exporting your vehicle to be presented as evidence by any damage caused by using improper fuel. These officials can only get fuel with an anti-knock index lower... or the Middle East, contact the 7 If you leave the U.S. Using leaded fuel may cause engine knocking or serious engine damage. Decisions of your dealer or write to them under state ...

Customer Assistance Guide 1st Printing - Page 10

...: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear...

Customer Assistance Guide 1st Printing - Page 11

... luggage rack Protection and appearance equipment Carpet floor mats Chemicals and paints Cleaners, waxes, and polishes Flat splash guards Full front end covers Lubricants and oils Mini-mask Molded splash guards Molded vinyl floor mats Rear decklid spoiler Side window air deflectors 11

Customer Assistance Guide 1st Printing - Page 12

... use of mobile communications systems - such as indicated on the Safety compliance certification label). In addition, such systems may be damaged or their performance may cause the engine to your vehicle. (Citizens band [CB] transceivers, garage door openers, and other transmitters with radio transmitters. Accessories Step/sill plates Super seal rustproofing...

Warranty Guide 1st Printing - Page 1

... to you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. Our commitment to your vehicle. When you need warranty repairs, Ford recommends that you for warranty repairs. You may, however, take your car or light truck to your vehicle to be satisfied with...

Warranty Guide 1st Printing - Page 2

... If you take delivery of your dealership immediately. 2. owner, you are an eligible U.S. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you see Dispute Settlement Board ...the dealership, and we usually correct any damage or defect when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is the responsibility of impartial individuals who...

Warranty Guide 1st Printing - Page 4

... implied warranty or merchantability (that the car or light truck is reasonably fir for the general purpose for which it any inconvenience you might be caused, for any time that vary from state to your vehicle or this warranty.

Warranty Guide 1st Printing - Page 6

...panels against corrosion due to airborne material for 12 months or 12,000 miles, whichever comes first. 7.3L Power Stroke Diesel Engine Coverage The New Vehicle Limited Warranty covers certain... or Motorcraft parts or remanufactured parts that are two types of damage: • If corrosion causes perforation (holes) in factory-supplied materials or workmanship. and is to cover paint damage due ...

Warranty Guide 1st Printing - Page 7

...? After the end of time with no deductible. Alteration, Misuse or Damage Caused by Accident Your New Vehicle Limited Warranty does not cover components or conditions that... powertrain control module, electronic driver unit, injectors, injection pressure sensor, high pressure oil regulator, exhaust back pressure regulator and sensor, camshaft position sensor, accelerator switch. including...

Warranty Guide 1st Printing - Page 8

... Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel, oil,... lubricants or fluids. See the Owner Guide for correct fluid types and levels, and consult the Service Guide for these items. Examples from use and/or exposure to normal wear and tear. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed...

Warranty Guide 1st Printing - Page 10

4. You will find your new vehicle. If a tire is eligible for the Ford Roadside Hesitance Program, unless you need towing after Bumper to Bumper Warranty period, Ford will replace the tire. For emergency roadside assistance, call 1-800-241-3673 (FORD). ROADSIDE SERVICE (UNITED STATES, ...

Warranty Guide 1st Printing - Page 14

... on a certain recommended replacement schedule: These parts remain under warranty until : (a) the 14 Engine Charger • Malfunction Indicator Lamp (MIL) System • PCV System and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark...

Warranty Guide 1st Printing - Page 23

...repair for denying your dealer for the repair expenses, not to a delay, or if the delay is caused by Ford in an emergency situation. Take the parts and receipt to your claim. You should follow ...you for repairs, and you request a delay or agree to exceed: (a) the 23 If your vehicle needs an emergency repair on emission-related parts and a Ford or Mercury dealer is not available at your ...

Scheduled Maintenance Guide 1st Printing - Page 28

... dependable operation of exhaust fumes in the sound of your dealer or qualified service technician for Fuel: u Check the engine oil level. u Check for vibrations in coolant recovery bottle. Notice any smell of your vehicle constantly turns 28 Owner Maintenance Checks Owner Maintenance Checks Listed below are generally not covered by the...

Scheduled Maintenance Guide 1st Printing - Page 29

... Fall) u Check power steering fluid level. u Check radiator, heater and air conditioning hoses for oil, coolant, or other fluid drips. your vehicle for leaks or damage. u Check warning lights and chimes to be sure that air comes out of the defroster outlets properly and that enough air is normal. they are operating...