Question posted by edmcrae on May 26th, 2010

Phone Does Not Ring,no Dial Tone

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Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 10:43 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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If your telephone does not ring:

1.  Make sure the ringer on your telephone is in the ON position

2.  Make sure that the ringer volume is in the proper position

If that does not work:

  • Try a different telephone

NOTE: Make sure your phone cord (connecting the base unit with the magicJack) is not longer than six feet.

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