Question posted by trrao47 on January 23rd, 2014
Mj Phone Installed Five Months Back Is Not Working For Last Five Da
Current Answers
Answer #1: Posted by Odin on January 23rd, 2014 10:48 AM
Unfortunately, magicJack's customer support is practically useless. The phone number of 561-594-9925 is for billing matters only, and seeking either that phone help or chat help (at www.magicjack.com/techchat) may prove a waste of your time. You may write magicJack at [email protected], or:
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at: http://my.magicjack.com/returns.html
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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