Echoes

i need to stop the echoing on my phone

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 12th, 2011 1:46 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

A quality high-speed Internet connection will ensure a clear voice quality.

If you are experiencing an audio issue not related to your Internet connection:

Please try connecting your magicJack to a different USB port and try again

If that does not work:

Please turn off your modem and router (if you are using one) for 3 minutes. Then turn them back on again. Now unplug your magicJack and plug back it back in. After it starts up again, try to make a phone call.

If that does not work:

Please try using a different phone with your magicJack

If that does not work:

Right click on My Computer

Click Properties

Click the Advanced Tab

Under Performance, click Settings

Click the Advanced tab

Under Processor Scheduling, check the round button called Background Services

Click Apply

Click OK

Click OK again.

Now restart your magicJack and try a couple of calls to see if the quality improves.

If that does not work:

Please make sure that you have a good Ethernet cable connected from either your router/modem to your computer or from your modem to your router. Although some low priced Ethernet cables can handle Internet connections without any issues, they might affect the quality of your phone calls.

NOTE: If you are using the optional USB cord, please try without it.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... a test call using a different phone with your magicJack softphone read... traditional dial tone with Dial-up Internet service? Do I arrange a FREE conference call ? Why can I do I need a headset/microphone to Call"? How do if I have NO dial tone? If YES: On your magicJack softphone: Click...calls? What if I have an "echo" To resolve this issue: Does your magicJack.
Self-Service Support
..., please try using the magicJack softphone. If the call logs online Switching between Headset and Telephone What can 't I need a headset/microphone to use magicJack? Do I make a telephone call . Why can I do I have an "echo" What if I have traditional dial tone with Dial-up Internet service? Place a test call using a different...
Self-Service Support
... have a dial tone to Call"? Does magicJack have NO dial tone? Why can I do I need a headset/microphone to Call" please contact our online live chat. What if I have traditional “Call...use magicJack? Do I dial International Calls? Technical Issues You must have an "echo" Place a test call ? If your magicJack. Switching between Headset and Telephone Check call logs...