Question posted by ussam2010 on October 28th, 2011

My Assign Phone Number Is Not Working Anymore.

The phone number (909) 999-7656 that was assign to me and is not working any longer, each time i call, the automated respond will be the number that i called has not been assign to anybody yet, but this is the number that was assign to me  since the beginning of this month.  Please correct this problem and have my number working. my e-mail address is [email protected] uwem sam.

Current Answers

Answer #1: Posted by Odin on October 28th, 2011 10:33 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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magicJack does not offer personal support. If it's within the 30-day guarantee period, your best course may be to return the device. Or if you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.

For a magicJack refund, you must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed

  • Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
  • All returned equipment must be in the original packaging with the UPC or bar code intact.
  • All components must be included.

You may try to reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551.

If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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