Question posted by chestlang on October 15th, 2012
I Am Trying Since August To Renew My Magicjack Which I Have Over Two Years Ago,a
I do every thing right.Iwas told I would be charged and got order numbers but there is no renewal up to now.I spoke to several people on the chatline who promised to look into the problem but to no avail.I don't know what is going on .please help.
Current Answers
Answer #1: Posted by Odin on October 15th, 2012 8:38 AM
Sorry for your problems. Before proceeding further you might want to make sure that your payment went through.
As you have no doubt learned, magicJack's customer support for the most part is magically lacking, and if you've already had chat contact thaer's little more that can be done. You may reach magicJack by writing:
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405 You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
PO BOX 6785
West Palm Beach, FL 33405 You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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