Question posted by ericajos on April 2nd, 2013

I Renewed By Service Before The Expiry Date,but My Service Was Cut

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Answer #1: Posted by Odin on April 3rd, 2013 2:02 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Sorry for your problems. magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 
    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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