Question posted by kevingasaway2010 on December 18th, 2011
How Do I Keep My Old Telephone Number
Current Answers
Answer #1: Posted by Odin on December 18th, 2011 1:36 PM
After logging in, click the "My Subscriptions" tab, and then the "Details" button under "Transfer Your Phone Number to magicJack." Follow the prompts to submit your transfer request. There will be a fee of about $20.00.
You need to know that not all numbers are transferable to magicJack. Here's a lengthy list of supported area codes. Here's a longer list that includes local prefixes.
If your old phone number is not transferable, you can return your device per these instructions (or if you bought it from a retailer, return it there).
To transfer the number from your old magicJack:
During setup select “add to existing account” when prompted.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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