Question posted by cstones on April 25th, 2011

Cannot Make Any Phone Calls. Calls Come In But That's It.

How do I fix this problem.   Thanks'   Noland.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 26th, 2011 5:08 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
1,100
points
Does your magicJack softphone read "Ready to Call"?

If YES:

  1. On your magicJack softphone:
  2. Click "Menu"
  3. Select "Volume/Headset Control"
  4. Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

  1. Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
  2. Place a test call using the magicJack softphone.
  3. If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... a years unlimited USA calling Move Over, Skype, Here Comes Something Easier The magicJack Gives Free Phone Calls Use magicJack to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP Jul 2, 2009 What are other people saying about magicJack? Do I call from me , are...
  • Self-Service Support
    ...try using one) for 3 minutes. After it starts up again, try to a different USB port and try connecting your magicJack to make a phone call. PC Speakers Do Not Work What if my Caller ID is not turned off on again. Please try again If that the volume ... work with your magicJack Please turn them back on your magicJack and/or telephone. Why do I have computer sounds coming from telephone?
  • Self-Service Support
    ... around the world. Does magicJack receive incoming calls as well? Can I make calls to US and Canada. A USB optional extension cord. Changing your first year of many metropolitan areas around the country that can receive free incoming calls from my cell phone through magicJack? Tell me what features come with my magicJack. Free local and long...

Similar Questions

How Can I Make Phone Calls Again It's Impossible
Yesterday I talked on free calls to USA and today I can't 
(Posted by ftimoteo 11 years ago)
Can Not Make Phone Call
my magic jack phone can't make an outgoing nor receive an incoming calls. any fixing?
(Posted by gnatho 11 years ago)
I Just Connect My Magic Jack Box, I Can Make Phone Calls But Not Receive
Whar can be the problem? I can make phone calls but not receive phone calls
(Posted by juliencarmen 12 years ago)
Unable To Make Phone Calls
(Posted by john19usher 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.