Question posted by josannethomas on March 27th, 2010
My Magic Jack Is Not Working..... The Usb Part Fell Out .....
Current Answers
Answer #1: Posted by DreadPirateRoberts on May 1st, 2011 4:15 AM
http://www.magicjack.com/techchat/
We will send you a replacement magicJack for only $20 as long as you have an active account.
All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.
Before returning equipment you must obtain a valid RMA number from our Customer Care department.
Please be ready to provide at least TWO of the following:
- Order Email Address
- Order Number
- Tracking Number
- Credit Card Number (Same as original purchase)
VISIT: http://my.magicjack.com/returns.html to complete the return process.
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