My Magic Jack Is Not Receiving Incoming Calls

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Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 10:47 AM

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DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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If your telephone does not ring:

1. Make sure the ringer on your telephone is in the ON position

2. Make sure that the ringer volume is in the proper position

If that does not work:

Try a different telephone

NOTE: Make sure your phone cord (connecting the base unit with the magicJack) is not longer than six feet.

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