Question posted by drumerdonn on October 13th, 2010
Magic Jack Lites Up And I Get A Dial Tone, But No Service. What's Up?
I just don't understand why it does not work. Can anyone help me with my magicJack? Thanks
Current Answers
Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 5:16 AM
Does your magicJack softphone read "Ready to Call"?
If YES:
- On your magicJack softphone:
- Click "Menu"
- Select "Volume/Headset Control"
- Choose and "Check Off" Your Device:
"Telephone" OR "Headset/Other"
If that does not work:
- Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
- Place a test call using the magicJack softphone.
- If the call goes through, please try using a different phone with your magicJack.
If your magicJack softphone does not read "Ready to Call" please contact our online live chat.
MagicJack Knowledge Base Results
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Self-Service Support
...? Do I have NO dial tone? Unplug your magicJack, restart your computer, and plug your magicJack back in . What can I do I delete or erase the call logs? If you have an "echo" How fast is my connection time when using a magicJack: Go to ensure a clear connection. Does magicJack work : Try plugging your magicJack softphone Click "Headset/Volume... -
Self-Service Support
...in Morocco and see "error 3" on "Restart" If that does not work with magicJack? Restart magicJack again by your ISP/Telephone company and we are located in Username and ... magicJack softphone, please do at this time. press Make note / write down name of telephones work : <Requires some technical understanding. Can I delete a 911 Emergency Service location? 911 Emergency Service... -
Self-Service Support
Technical Issues magicJack works hard to "Menu" on the top right-hand corner on and plug your magicJack back in . What if I have one -third) of the maximum levels. Do I have an "echo" If you have NO dial tone? Lower the volume for both "Speaker" and "Microphone" to complete calls for magicJack customers? How...
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