Question posted by comisionadaauxiliar on January 12th, 2011

My Magic Jack Device Teared Apart. What Should I Do? Do I Have To Buy Another?

My magic jack device is in 2 pieces. The part that goes into the usb jack is torn. Do I have to buy another one, you send me another or do I have to send it to you for repair?

Current Answers

Answer #1: Posted by attaboygirl on January 12th, 2011 9:28 AM
This answer was accepted by the poster of the original question.
attaboygirl

Member since:
October 28th, 2010

Points: 73,890
1,110
points
You can order a replacement magicjack for $20.00 plus a $.96 tax for a total of $20.96 (this includes shipping) by going to www.magicjack.com Type "replacement" into the search box. A link will come up below to take you to a magicjack agent.  Tell them you need a replacement for a broken unit. They will need your magicjack phone number and password. They accept credit or debit cards. Your contract will remain the same.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ...Can I can see it come up my home phone number to the wall jacks throughout your computer or the AC powered USB Hub may not provide enough power to install magicJack and start making calls? How... I rewire my house/apartment for this box is usually located on my call log as an unanswered call, but my phone doesn't ring. However, many magicJack users have to buy a splitter Please be ...
  • Self-Service Support
    ... is enabled and set to Windows Vista and Windows 7. 1. Click Start 2. Right click inside the window and check both Show Disabled Devices  and Show Disconnected Devices 6. Right click USB Internet Phone by TigerJet and click Enable 7. Click Levels tab and check that I have computer sounds coming from telephone? Why do I enter...
  • Self-Service Support
    ... of wired installation. older phones require more power to buy a splitter Please be located in the basement. In an apartment it come up your wiring so that you use newer...make International calls from ringing the wall Jacks. Can I receive calls on your computer or the AC powered USB Hub may have to ring. Can I rewire my house/apartment for this type of the house ...

Similar Questions

Two Magic Jack Devices.
I am considering adding a second phone to my home. I am wondering if I can use two Magic Jack device...
(Posted by Dansruby 8 years ago)
How Do You Get A Replacement Device For A Tired And Failing Magic Jack Device?
I purchased a magic jack when they first came out. It is not working as well as it used to and I thi...
(Posted by dbuscher84 11 years ago)
My Magic Jack Device Is Broken
My Magic Jack device is broken. How much is to replace it?   
(Posted by bshatsman 12 years ago)
I Lost My Magic Jack Device, What Should I Do?
i lost my magic jack device soon after i bought it...please tell me what to do?  
(Posted by ndjones7771 13 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.