Question posted by preacherman3099 on December 17th, 2011

Why Is It So Hard To Get The Live People To Help You ,because When You Ask For H

i am a customer of MAGIC ,WHY IS IT SO HARD TO GET A LIVE PERSON ON HELPING YOU.THERE ISEN'T ANY PHONE NUMBER TO CALL ,SEEMS LIKE THEY LIKE THE MONEY,DON,T CARE MUCH FOR PEOPLE WHO NEED HELP ON THE MAGICJACK,YESTERDAY THE DATE 12-16,1011 I WAS ON THE COMPUTER AND THE WORKERS SAYS I WILL GET SOMEONE ELSE TO HELP YOU ,THIS WENT ON ALL DAY WHATS WRONG WITH THE PEOPLE WHO ARE HIRED TO HELP FIX CUSTOMERS MAGICJACK I WOULD LIKE FOR SOMEONE TO CHECK THIS LIVE MAGICJACK PEOPLE OUT HOW THEY PASSED ME ALL DAY ONE TO ANOTHER THE NUMBER OF TALK TO REPAIR PEOPLE HERE IS THE RECORDED NUMBER JAMES NEWMAN LTK554O217287I6X   I WANT YOU TO HAVE THESE PEOPLE CHECKED OUT HOW I WAS PUT ON HOLD,PASSED ON,AND ON, I AM A CUSTOMER MY PHONE NUMBER IS 502-275-2506 PLEASE HAVE THIS CHECKED OUT

Current Answers

Answer #1: Posted by Odin on December 17th, 2011 8:04 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack does not offer more than the most feeble customer support; sorry.  

You may reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.  

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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