Question posted by brownsugar4605 on June 2nd, 2012
I Am Getting Problems With My Renewal Subscription
Error message: Log_id (103234204): ORA-20099: Auth Failed: CVV2/CVC2 Failure Decline (oracle_magicjack:live)
Current Answers
Answer #1: Posted by Odin on June 3rd, 2012 6:48 AM
Sorry you're having problems. My first step would be to phone the card provider to see if there's a problem.
Although its customer support is feeble at best, you can attempt contact with magicJack. You may reach magicJack by writing:
Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can also try phoning them, at 281-404-1551 or 561-594-2140.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
... to ensure our customers superior call ever get disconnected? Why can't I arrange a FREE conference call ? Frequently Asked Questions magicJack monitors our dedicated telephone network 24 hours a day to complete calls for magicJack customers? We recommend you redial your call or, if you still have a problem, unplug and reinsert your magicJack into your... -
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...service cost? You will be due one year? How do I renew in advance for more than one year after you to renew in my account? When is due. How much will be notified via...mail when your magicJack. Billing You annual renewal fee will my next year of service Can I save money if I get with the 5 Year Platinum Preferred Plan? To renew or add additional year or years of service... -
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Will I renew in my account? Billing If you purchase additional years of service now, you registered your magicJack softphone, ... Service for additional discounts of five years of $19.95 USD per year. How do I cancel additional year(s) of service do I get with the 5 Year Platinum Preferred Plan? How many years of paid service? May 18, 2010 How can I purchase an additional year...
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