Question posted by Trespasser on November 17th, 2012

I Am Disabled And Just Purchased Magic Jack Plus. I Have Been Trying To Register

I AM TRYING TO REGISTER AND ACTIVATE THE PRODUCT AND AM UNABLE TO DO SO. I HAVE FOLLOWED THE INSTRUCTIONS SEVERAL TIMES. THE INSTRUCTIONS SHOW THAT A PROMPT WILL COME UP TELLING ME TO "CLICK ON START MAGIC JACK AND ANOTHER PROMPT WILL COME UP SHOWING THE SOFT PHONE. ON THIS PROMPT - I'M SUPPOSED TO CLICK ON CLICK HERE TO REGISTER AND RECEIVE YOUR PHONE NUMBER AND RECEIVE AN ACTIVATION CODE IN MY EMAIL." THE FIRST PROMPT DOES NOT APPEAR. HOWEVER - THE SOFT PHONE APPEARS BUT IN THE AREA WHERE I'M SUPPOSED TO CLICK ON THE PROMPT "CLICK HERE TO REGISTER AND GET PHONE NUMBER" - IT IS BLANK. BEING DISABLED - I WOULD GREATLY APPRECIATE ANY AND ALL HELP I CAN GET TO SOLVE THIS PROBLEM. AM I DOING SOMETHING WRONG ?

Current Answers

Answer #1: Posted by Odin on November 18th, 2012 11:08 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Sorry for your problems. If you use a MAC, you have to first double-click the magicJack Plus icon that appears. If you don't see "Click Here To Register," look for "Click Here for Free Trial."


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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