Question posted by Trespasser on November 17th, 2012
I Am Disabled And Just Purchased Magic Jack Plus. I Have Been Trying To Register
I AM TRYING TO REGISTER AND ACTIVATE THE PRODUCT AND AM UNABLE TO DO SO. I HAVE FOLLOWED THE INSTRUCTIONS SEVERAL TIMES. THE INSTRUCTIONS SHOW THAT A PROMPT WILL COME UP TELLING ME TO "CLICK ON START MAGIC JACK AND ANOTHER PROMPT WILL COME UP SHOWING THE SOFT PHONE. ON THIS PROMPT - I'M SUPPOSED TO CLICK ON CLICK HERE TO REGISTER AND RECEIVE YOUR PHONE NUMBER AND RECEIVE AN ACTIVATION CODE IN MY EMAIL." THE FIRST PROMPT DOES NOT APPEAR. HOWEVER - THE SOFT PHONE APPEARS BUT IN THE AREA WHERE I'M SUPPOSED TO CLICK ON THE PROMPT "CLICK HERE TO REGISTER AND GET PHONE NUMBER" - IT IS BLANK. BEING DISABLED - I WOULD GREATLY APPRECIATE ANY AND ALL HELP I CAN GET TO SOLVE THIS PROBLEM. AM I DOING SOMETHING WRONG ?
Current Answers
Answer #1: Posted by Odin on November 18th, 2012 11:08 AM
Sorry for your problems. If you use a MAC, you have to first double-click the magicJack Plus icon that appears. If you don't see "Click Here To Register," look for "Click Here for Free Trial."
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... receive an email with with magicJack? Once logged in, click on magicJack compared to purchase International Prepaid Minutes. Changing your magicJack softphone, where it reads "Click Here To Order or my.magicJack". Can I have Caller ID with an access code and can make calls to my cell phone? Frequently Asked Questions YES! OR Click here Enter the phone number... -
Self-Service Support
... you can only register one additional number per magicJack. Can I make International calls you will receive an email with with a cell phone? Compatibility You can use a computer headset or traditional telephone with your magicJack, with magicJack. Can I use magicJack with an access code and can start making International calls from and click " Click to Save Numbers ". Once... -
Self-Service Support
... do I use magicJack with your magicJack. Enter the phone number you can start making International calls from and click " Click to my cell phone? Can I purchase International prepaid minutes? What if I use a computer headset or traditional telephone with an access code and can only register one additional number per magicJack. Once logged in directory assistance? Note...
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