Is There No Cust Svc# For This Co? Hard 2 Believe No # For A Phone Co.

I am a current customer and need to get in touch with them. I am not paying for live chat, and what little experience I've had with them, they are very rude.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on October 30th, 2011 5:48 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,990

1,100
points

I agree. magicJack does not provide customer service as most folks think of it.

You may reach magicJack by writing:

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551.

If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221. Or of course you can return the device -- go to http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... Does your magicJack softphone does not read "Ready to Call" please contact our online live chat. If your magicJack softphone read "Ready to Call"? Will magicJack work : Unplug...? How do I make a telephone call using a different phone with your magicJack. If YES: On your magicJack connected to use magicJack? How do I need a headset/microphone to the computer. Do I arrange a ...
Self-Service Support
... magicJack softphone read "Ready to Call" please contact our online live chat. Do I have traditional dial tone with Dial-up Internet service? How do if I need a headset/microphone to the computer. If YES: On your magicJack ... magicJack have NO dial tone? If the call using a different phone with your magicJack softphone does not read "Ready to place a telephone call.
Self-Service Support
... contact our online live chat. Last Update: Jul 2, 2009 Related Entries Relevance Resource Article Name Do I have traditional dial tone with Dial-up Internet service? Do I need a headset/microphone to... If the call logs online What can 't I make a telephone call using a different phone with your magicJack connected to use magicJack? on my calls? Switching between Headset and Telephone ...