The Usb Plug Broken Off The Computer Side Of The Magic Jack,need To Replace It.

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Answer #1: Posted by Odin on November 15th, 2011 10:57 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,660

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magicJack documentation does not support replacement of broken parts, and its customer support is practically nonexistent. Your best course is to return the entire product.

If you bought it at a retailer, return the device to the retailer with your original packaging and receipt.

Otherwise, you must return it within 30 days with the RMA email or RMA Bar Code enclosed.

Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

Your method of payment will be credited within two weeks from date of return. The credit may not show up on your physical printed statement from your bank for up to two billing cycles.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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