Question posted by kraut845 on November 3rd, 2011

Magicjack Has Charged My Account Before The 30 Day Trial Period I Bounceda Check

They charged my credit card immediately no 30 day trial, I subsequently bounced a check causeing me to loose 37 dollars in fees, why?

Current Answers

Answer #1: Posted by Odin on November 4th, 2011 4:24 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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magicJack claims it won't charge your card until after the trial, but they say your credit card provider may place a hold on your account, and this action could cause the problem you describe.

My suggestion is to phone your credit card provider. If what they tell you doesn't satisfy you, you may reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140. You can also complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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