Question posted by walknngodsfav on December 12th, 2011

Magic Jack Plus

I would like to return my magic Jack Plus. It did't work with my modem . can you e-mail me a return form to my email account.

Current Answers

Answer #1: Posted by Odin on December 13th, 2011 7:51 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,640
1,100
points

If you bought it at a retailer, return the device to the retailer with your original packaging and receipt.

Otherwise, you must return it within 30 days with the RMA email or RMA Bar Code enclosed.

  • Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
  • All returned equipment must be in the original packaging with the UPC or bar code intact.
  • All components must be included.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... will I be charged or billed anything during the 30 day free trial, am I responsible for the Gold/Platinum Preferred Plan? Priority Mail         Return Form How long do I return my magicJack? What type of paid service? Billing Yes. Typically 2 - 3 Days $      Will I be charged for...
  • Self-Service Support
    ...I used on your credit card account. Your credit card company or bank may not go over your credit limit. We do I change my credit card information I return the product? How long will... Period has expired. If my friends and family call ? This "hold " on my order? Return Form What forms of payment do you need more details or have a specific question regarding the temporary "hold " ...
  • Self-Service Support
    ... ordered. When does the 30 day FREE trial begin? Return Form How long will it take to be back within 30 days. The magicJack has to receive a credit if I return the product? How long do I return my magicJack? About the 30-Day Trial Offer If I return magicJack during the 30 day free trial, am I responsible...

Similar Questions

My Magic Jack Phone Has Stopped Working, What Should I Do, My Internet Is Workin
suddenly a couple hours ago my magic jack phone has stopped working, the internet connections are fi...
(Posted by inna211 11 years ago)
Hi My Magic Jack Plus Is Not Working And Says That My One Of The Number
Hi  my magic jack plus is not working and it says that there is one or more number is expired. but...
(Posted by onestopennis 11 years ago)
My Magic Jack Plus Voicemail Not Working
m/j plus voicemail not working
(Posted by teach4murr 12 years ago)
Magic Jack Telephone Is Not Working?
Why my Magic Jack telephone is not working? I cheked all the plugs.
(Posted by cardozagra 12 years ago)
My Magic Jack Service Is Not Working At All. My Number Is 512-800-6055.brenda L
Brenda L Spencer , 512-800-6500 ,  My magic jack service is not working.
(Posted by spencerpray1535 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.