Question posted by RoshanK on November 7th, 2011

Double Payments Cancelling

I have paid 1 year renewal fee twice and due to system error and still not activated. Please cancel the second payment and activate the majic jack for following account. [email protected]  

Current Answers

Answer #1: Posted by Odin on November 8th, 2011 8:22 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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We're an independent help site, not magicJack. Unfortunately magicJack's support is virtually nonexistent. Your best course is to work with your credit card provider (if you pay by credit card).  You may reach magicJack by writing:        Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405   You can also try phoning them, at 281-404-1551 or 561-594-2140.   If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221. If it's within 30 days, you can return the product using these instructions.


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