Is This A Scam?This Is A Bill. Certain Emergency Communications Districts

This is a bill. Certain emergency communications districts have required that we attempt to bill you via email the charges they impose for your being able to dial 911 services. If you wish to continue to be able to dial 911, it is important that you pay this charge. If you have access to 911 services but do not pay this government-imposed charge, the emergency communications district in your jurisdiction may seek to collect any amounts from you directly. MagicJack does not profit at all for this service and the funds we collect are turned over to the government authority pursuant to their requirements. Please click here to find out the specific charges in your area and you will be directed on how to pay for them.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on September 21st, 2013 7:41 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,170
points

It may be a scam. I recommend that you never click on links in emails where there's the slightest doubt of their legitimacy. You can ask magicJack at 561-594-9925; or write magicJack at [email protected], or:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by RodneyHaines on September 22nd, 2013 1:03 PM

RodneyHaines

Member since:
September 22nd, 2013

Points: 100

100
points

Look at the top. It says; "This is a bill"; yet gives no amount!

This is written so unprofessionally, it HAS to be a scam....

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... I delete a 911 Emergency Service location? IMPORTANT ENHANCED 911 DISCLOSURE FOR magicJack CUSTOMERS. Service Not Available address during a broadband or power disruption/outage. 3. Only use your registered address is different than 911 service offered on traditional phone lines. REQUIRES prior activation on your current U.S. You should maintain an alternate means of dialing 911 and...
Self-Service Support
... with magicJack? REQUIRES prior activation on traditional phone lines. Jul 2, 2009 911 Emergency Service Location Address Can I activate 911 Emergency Service on my magicJack? 911 and 411 Services 911 Emergency Services are for a confirmation email from another location. 2. What type of your 911 service address.) 3. NOTE: Our 911 Emergency Service is located. Dialing 9-1-1: 1. You...
Self-Service Support
..." on the transaction amount. Replacement When will I be "charged" or billed upon the end of 2 (two) magicJacks or the standard shipping and handling charge. How can I purchase an additional year of service; If you will be charged for a maximum of the 30 Day Trial Period. the first year is included free Rush Shipping IMPORTANT: You will...