Question posted by reb26 on December 10th, 2011

I Recently Got A New Improved Magic Jack, And Tried To Make An International Cal

The recording said I had no credit...I had credit on the old Magic Jack...now what???Raymond Babcock...941-925-1674

Current Answers

Answer #1: Posted by Odin on December 10th, 2011 11:14 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack considers these to be two different products, and is not carrying over the credit.

You may reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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