Question posted by reb26 on December 10th, 2011
I Recently Got A New Improved Magic Jack, And Tried To Make An International Cal
The recording said I had no credit...I had credit on the old Magic Jack...now what???Raymond Babcock...941-925-1674
Current Answers
Answer #1: Posted by Odin on December 10th, 2011 11:14 AM
magicJack considers these to be two different products, and is not carrying over the credit.
You may reach magicJack by writing:
Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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