Question posted by hhi1819 on January 29th, 2012

I Need Information About My Account

I paid for 5 years and the system show me that my account was expired after one year.

Current Answers

Answer #1: Posted by Odin on January 29th, 2012 6:29 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Sorry to say, magicJack does not offer more than the most feeble customer support.

You may reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.  

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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