Question posted by haygooddonald on October 12th, 2010

Broken Usb Connection On Magicjack Apparatus.

i HAVE been a magicjack customer for some time and I hvae a new computer, as the technitian was plugging the apparatus in the USB con broke off. What can I do? I have 5 years of service left.

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 7:01 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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We will send you a replacement magicJack for only $20 as long as you have an active account.

All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.

Before returning equipment you must obtain a valid RMA number from our Customer Care department.

Please be ready to provide at least TWO of the following:

  • Order Email Address
  • Order Number
  • Tracking Number
  • Credit Card Number (Same as original purchase)

VISIT: http://my.magicjack.com/returns.html to complete the return process.

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