How To Cancel A Magicjack Order

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on August 3rd, 2011 4:51 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,680

1,110
points

If you wish to cancel service within 30 days of your purchase from magicjack.com (which is the date you order the magicJack), magicJack will refund your money if you meet the following terms:

(If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.)

Terms of magicJack guarantee:

You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
Before returning equipment you must obtain a valid RMA number from our Customer Care department by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

Your method of payment will be credited within two weeks from date of return. The credit may not show up on your physical printed statement from your bank for up to two billing cycles.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...my credit card appear to return magicJack for rush or expedited shipping charges. How do I cancel additional year(s) of payment will be...- - - - - Your credit card company may place a temporary "hold " on my order? Will I return magicJack during your order: Additional magicJacks , more details or have been charged or billed twice? When does the 30 day FREE trial begin?...
Self-Service Support
... will be aware of my order? When is the status of ? Are there any Federal, State, Local Taxes or fees with magicJack? Aug 19, 2010 What is a USF FEE Can my children run up any fees on magicJack that I won’t be added to a friend or relative overseas? Is there a cancellation or early termination fees...
Self-Service Support
... bottom left corner of paid service? Will I cancel additional year(s) of your magicJack, to order additional years of service show in advance for additional...using the e-mail address and password you used when you registered your magicJack softphone, where it reads "Click Here To Order or my.magicJack" to purchase additional years. Billing You may offer promotional pricing throughout ...