Magic Chef HMBR265WE Support Question
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Question posted by jrcart03 on August 23rd, 2023
Freezer Won't Keep Foods Frozen
Current Answers
Answer #1: Posted by SonuKumar on August 23rd, 2023 11:16 AM
The freezer is not plugged in properly. Make sure that the freezer is plugged into a working outlet and that the power cord is not damaged.
The freezer thermostat is set too high. The freezer thermostat controls the temperature inside the freezer. If the thermostat is set too high, the freezer will not be cold enough to keep foods frozen.
The freezer door is not sealing properly. The freezer door should seal tightly to prevent warm air from getting inside. If the door is not sealing properly, the freezer will not be able to maintain a cold temperature.
The condenser coils are dirty. The condenser coils are located at the back of the freezer and help to remove heat from the freezer. If the condenser coils are dirty, they will not be able to remove heat effectively, which will cause the freezer to not get cold enough.
The compressor is not working properly. The compressor is the component that circulates the refrigerant through the freezer. If the compressor is not working properly, the freezer will not be able to get cold enough.
If you have checked all of these possibilities and your Magic Chef HMBR265WE freezer is still not keeping foods frozen, you may need to contact a qualified technician for help.
Here are some steps you can take to troubleshoot the issue:
Check the power cord. Make sure that the power cord is plugged into a working outlet and that it is not damaged.
Check the thermostat. The thermostat is located inside the freezer. To check the thermostat, you will need to remove the back panel of the freezer. The thermostat is a small, round dial. The temperature is usually set between 0 and 5 degrees Fahrenheit.
Check the door seal. The door seal is located around the edge of the freezer door. To check the door seal, you can use a dollar bill. Place the dollar bill between the door and the freezer. If the dollar bill can be pulled out easily, the door seal is not sealing properly.
Clean the condenser coils. The condenser coils are located at the back of the freezer. To clean the condenser coils, you will need to disconnect the power cord from the freezer. Use a vacuum cleaner to remove any dirt or dust from the coils.
Contact a technician. If you have checked all of these possibilities and your Magic Chef HMBR265WE freezer is still not keeping foods frozen, you may need to contact a qualified technician for help.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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