Question posted by nanlford1653 on May 31st, 2016
I'm A Driver And I Recently Changed My Number (the Old Number Is Deactivated).
when i attempt to login, i am requested to enter a code that was sent to new cell number, however; the system doesn't recognizes it as an invalid code - no matter how many times i resend the code i get the same mesage. I have a new phone and changed my email address from because it was hacked... What steps should a driver take in changing the phone, phone number and email address and keep the same acct?
Current Answers
Answer #1: Posted by Odin on May 31st, 2016 4:58 PM
I don't know how your phone carrier could help. You may want to ask Lyft, and you could do so with the form at http://lft.to/1sJLRtl or by phone (contact information here: https://www.contacthelp.com/lyft/customer-service). You may first however want to consider the suggestions at http://bit.ly/1sJNiIb. Good luck!
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Answer #2: Posted by BusterDoogen on May 31st, 2016 2:58 PM
Helpowl is a Q&A site with no direct connection to business's. I suggest you contact your phone carrier for assistance.
I hope this is helpful to you!
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