Question posted by nanlford1653 on May 31st, 2016

I'm A Driver And I Recently Changed My Number (the Old Number Is Deactivated).

when i attempt to login, i am requested to enter a code that was sent to new cell number, however; the system doesn't recognizes it as an invalid code - no matter how many times i resend the code i get the same mesage. I have a new phone and changed my email address from because it was hacked... What steps should a driver take in changing the phone, phone number and email address and keep the same acct?

Current Answers

Answer #1: Posted by Odin on May 31st, 2016 4:58 PM
This answer was accepted by the poster of the original question.
Odin

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I don't know how your phone carrier could help. You may want to ask Lyft, and you could do so with the form at http://lft.to/1sJLRtl or by phone (contact information here: https://www.contacthelp.com/lyft/customer-service). You may first however want to consider the suggestions at http://bit.ly/1sJNiIb. Good luck!


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on May 31st, 2016 2:58 PM
BusterDoogen

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Helpowl is a Q&A site with no direct connection to business's. I suggest you contact your phone carrier for assistance.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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