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LiftMaster 3850 Support Question

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Question posted by pbugenstein on January 21st, 2012

Smart Control Panel Not Working

I purchase model 3850 on May 6, 2011. The control panel screen is blank. It will flicker lightly when I press the light button. It will not raise and lower the door. The keyless entry and remotes do work.

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Related LiftMaster 3850 Manual Pages

3850 Elite Series Manual - Page 1

... carefully! ■ Fasten the manual near the garage door after installation. ■ The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned. ■ Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located under the light lens on the left side panel of your...

3850 Elite Series Manual - Page 2

... your opener 30 Having a problem? (Troubleshooting 31 Diagnostic chart 32 Smart Control Panel® messages 33 Programming 34-35 To add or reprogram a hand-held remote control 34 To erase all codes from electric shock. Read them . The hazard may come from something mechanical or from motor unit memory 34 3-Button remotes 34 To add, reprogram or change a Keyless Entry...

3850 Elite Series Manual - Page 4

... to this page and the accompanying illustrations as you proceed with glass panels, etc.). See page 19 for lightweight garage doors (fiberglass, steel, aluminum, door with the installation of your garage door. Vertical Centerline of Door Access Door Wallmounted Door Control Safety Gap between floor and bottom of door must not exceed 1/4" (6 mm). See page 12. See page 12. Motor Unit...

3850 Elite Series Manual - Page 5

... Your garage door opener is also listed below . LOCK LIGHT SLmCaDrtMCootniotrnolDPeatencetli®ng Door Control Console SECURITY✚® 3-Button Remote Control Models 3850 (1) 3850-267 (2) SECURITY✚® Keyless Entry Model 3850-267 (1) ONLY Motor Unit with Light Lenses ... is missing, carefully check the packing material. Accessories will depend on the model purchased.

3850 Elite Series Manual - Page 7

.... 4. They could result in garage door or opener mechanisms. 9. Please read the following warnings before proceeding to garage door control. 11. Install wall-mounted garage door control: • within sight of the garage door. • out of reach of children at minimum height of 5 feet (1.5 m). • away from ALL moving garage door opener: • ALWAYS keep hand clear of belt...

3850 Elite Series Manual - Page 11

... instructions which apply to your door type as a support, raise the top of the opener to this height. • The top of the door should be level with the top of the motor unit. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid flat is completed. To prevent damage to garage door, rest garage door opener rail on 2x4 placed...

3850 Elite Series Manual - Page 13

...operate the opener at the lower/middle portion of the cover with door control push buttons or remote controls. • Activate door ONLY when it can be seen clearly, is properly adjusted and there are desired to operate the same garage door opener, it may damage the LCD screen. INSTALLATION STEP 6 Install the Smart Control Panel® Locate door control within sight of garage door, out...

3850 Elite Series Manual - Page 14

...or light socket: • DO NOT use short neck or specialty light bulbs. • DO NOT use halogen bulbs. Channel Battery Battery Cover INSTALLATION STEP 8 Install the Lights • Press the ... close the lens. • Use A19, standard neck garage door opener bulbs for approximately 4-1/2 minutes when power is in each socket. Light bulb size should be A19, standard neck only. Gently...

3850 Elite Series Manual - Page 19

...of angle iron as stamped inside the bracket. 2. SECTIONAL DOORS 1. Center the door bracket on the previously marked vertical centerline used to create a U-shaped support. Drill 5/16" holes through the door and secure bracket with your garage door manufacturer for an opener installation door reinforcement kit. proceed to side door bracket holes. For the vertical brace, 2 pieces of...

3850 Elite Series Manual - Page 23

...garage door. • Incorrect adjustment of garage door travel limits will interfere with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on contact with proper operation of the door by a closing the door (Figure 3). 4. Push the door control or programmed remote control. This sets the UP (open door provides adequate clearance. This sets the DOWN (close , press and release either button...

3850 Elite Series Manual - Page 24

... operation of force required to close the door (DOWN). The door will flash quickly. 2. If the garage door opener cannot open (UP). 4. Figure 1 n n LED Black Button Purple Button Figure 2 Push Purple button twice to be tested. Push the door control or programmed remote control a third time to open and close the door. 1. The door must travel through a complete cycle, up and...

3850 Elite Series Manual - Page 25

... flat) ADJUSTMENT STEP 4 Test The Protector System® • Press the remote control push button to open , place a 1-1/2" (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door. • Operate the door in either sensor is off (alerting you to or adjustment of the garage floor. • Any repair to the fact that the sensor...

3850 Elite Series Manual - Page 26

... is adjusted, the other hardware, ALL of which changes with garage door control push buttons or remote controls. 3. With an Smart Control Panel®, this feature, start with the door control, the Outside Keylock, or Keyless Entry, if you wish to pull garage door open position, it will open , the door will turn off automatically after interruption; NEVER use emergency release...

3850 Elite Series Manual - Page 27

... Wall-Mounted Door Control THE SMART CONTROL PANEL® Press the push bar to open and close the door. LIGHT Light feature Press the Light button to turn the opener light on or off whenever the "learn" button on the motor unit panel is equipped with a PROG button to assist in learning remote controls to a maximum of the door control, the light will also turn off , press and hold...

3850 Elite Series Manual - Page 28

... on the Smart Control Panel®. 3. Replace the batteries with a proximity lighting feature. Press and hold the Lock button on 10 consecutive times without opening the door. 1. Sit remote control undisturbed for the opener and LED lights (marked "LED and Opener Battery") should last 5 years. This remote control is disabled by pressing the remote push button. Proximity Disable...

3850 Elite Series Manual - Page 31

...; First verify that the trolley is normal. My door reverses for balance or any obstructions. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will still not activate your Smart Control Panel® does not display "Lock Mode." Having...

3850 Elite Series Manual - Page 33

... brackets and shorten sensor wires to 1-2 feet (30-60 cm) from door control do not light, replace the safety reversing sensors. Pressing the button will toggle to the opener. Meaning: Opener is running on the door control. Smart Control Panel ® Messages The following messages are contained within the Smart Control Panel® and may appear during the operations of the unit: Message...

3850 Elite Series Manual - Page 35

... door should move . It can be closed by pressing the four buttons for the present PIN, then press and hold the enter button. 2. NOTE: This method requires two people if the Keyless Entry is deactivated. 35 Release the button. 4. If light bulbs are not installed, two clicks will blink four times when one button close is already mounted outside the garage...

3850 Elite Series Manual - Page 36

...3 1 2 7 Installation Parts LOCK LIGHT 13 55 42 6 NOTICE CEILING MOUNT...Smart Control Panel® 2 373P 3-Button remote control 3 10A19 3V2016 Lithium battery: LED and opener 4 10A33 3V2450 Lithium battery: proximity switch 5 29C151 Remote control visor clip 6 41A2828 Emergency release rope and handle assembly 7 41B4494-1 2-Conductor bell wire, white & white/red 8 41A5047-1 Door...

3850 Elite Series Manual - Page 38

... protect LiftMaster® garage door openers against damage from car, bedside, or anywhere in the garage. Tells you if your home! SECURITY✚® 4-Button Remote Control : Includes visor clip. Wireless Door Control: Push bar, light feature and auxiliary button. This temporary password can add a temporary password for a garage with model 3850 only. ACCESSORIES 1702LM...