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Lexmark X5150 Support Question

Lexmark X5150 Support Question

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Question posted by lordangel on November 28th, 2011

Getting Error 51c. Cannot Find In Manual.

getting error 51c.cannot find this in the user's manual. what does it mean?

Current Answers

Answer #1: Posted by LexmarkListens on December 2nd, 2011 10:13 AM
This answer was accepted by the poster of the original question.
LexmarkListens

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Do you mean 50C? Please see some throubleshooting steps below:

Cartridge Error 50C


Your print cartridge has shorted.

 

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.


Error: Black Cartridge Missing 
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

 

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
  7. If it does not repeat steps 1-3 and then go to step 7.
  8. Reinstall the color cartridge and remove the black print cartridge.
  9. Lower the scanner unit until it is completely closed.
  10. If the error message occurs again, replace the color cartridge.
  11. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  12. Lower the scanner unit until it is completely closed.
  13. If you receive the error message again, replace both cartridges.
I hope this helps. 

 


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Related Lexmark X5150 Manual Pages

X5150 All-In-One Series User's Guide - Page 1

Lexmark X5100 All-In-One Series User's Guide
X5150 All-In-One Series User's Guide - Page 2

... not imply that the manufacturer intends to the information herein; Changes are the user's responsibility. © Copyright 2002 Lexmark International, Inc. In the United Kingdom...to you . This publication could include technical inaccuracies or typographical errors. these available in all countries in the user documentation, to Lexmark International Ltd., Marketing and Services Department,...
X5150 All-In-One Series User's Guide - Page 3

... the All-In-One software 27 Creating projects 27 Networking 37 iii Contents This book is for Windows users. Macintosh users can do this after installing your document on any screen to access the Macintosh User's Guide and Help. Learning about your All-In-One 1 Setting up your All-In-One 1 Understanding the...
X5150 All-In-One Series User's Guide - Page 19

Note: To temporarily override the paper type sensor for a particular print job, specify a paper type in the GUI (graphical user interface) under Specialty paper. 15 8 Click OK.
X5150 All-In-One Series User's Guide - Page 37

... PAPER SIZE appears on the display matches the paper size you want to put the next item on the scanner glass. For example, 2x2 poster means the image you want to print as possible. 10 After your image prints, press Stop/Clear to return to be enlarged so that the image...
X5150 All-In-One Series User's Guide - Page 50

...systems: Windows 98 Windows Me Windows 2000 Windows XP Mac OS 9.2 Mac OS X Note: Macintosh users can do this after installing your All-In-One and removing the installation CD from the computer. You... is compatible with your language and default paper size and press Select on any screen to access the User's Guide and Help. For help locating the scanner lock, see the picture of the All-In-One...
X5150 All-In-One Series User's Guide - Page 52

... rests against the left edge of scanned documents are having trouble sending or receiving faxes, make sure: • You have a working properly You receive an error message Go to: page 53 page 53 page 54 page 56 page 57 page 58 page 59 Paper misfeeds or multiple sheets feed Make sure...
X5150 All-In-One Series User's Guide - Page 60

...setting with autocrop on the edges: 1 Move the document to crop more. 7 Click OK. To adjust cropping manually: 1 From your All-In-One without it being attached to Page appears. 3 Press Select. click See More.... 2 On the operator panel, press the Reduce/Enlarge button repeatedly until the size is getting cut off If you are using your scan. If you are using your desktop, double-...
X5150 All-In-One Series User's Guide - Page 63

... scanner unit, and then pull the paper out. 59 Message: Paper Jam Cover Open Ink Low Paper Out Unlock Scanner Cartridge Error Other messages Go to: page 59 page 60 page 61 page 61 page 62 page 62 page 64 Paper Jam message Your All...to turn the All-In-One back on the display of your computer screen and messages on . You receive an error message Use this section to understand All-In-One software...
X5150 All-In-One Series User's Guide - Page 65

... a new cartridge, see page 45. When one of your cartridges is 25% full or less. Ordering supplies, see page 38. - Note: If your document to get information about ordering supplies. • Order a new cartridge or locate a dealer near you can: • Click OK. • Click the ? Ink Low message A print cartridge...
X5150 All-In-One Series User's Guide - Page 66

... scanner unit. 5 Push and hold the scanner support back. 6 Lower the scanner unit until the scanner support holds it is the scanner lock. Cartridge Error messages When you get these messages you might need to: • Install cartridges, see page 38. • Order cartridges, see page 2. 3 Pull the scanner lock toward you...
X5150 All-In-One Series User's Guide - Page 67

...-One has Complete the detected a short circuit in following a cartridge. Check the table below for specific instructions: Message: Black cartridge missing Color cartridge missing Cartridge Error Problem: Do this: The black cartridge is busy. 4 Remove the color print cartridge. 63 The print cartridge carrier moves and stops at the loading position...
X5150 All-In-One Series User's Guide - Page 68

... then turn the All-In-One back on. 3 Send your All-In-One, you get the error message again, while both cartridges are installed, replace both print cartridges. 8 Lower the scanner unit until it is completely closed. If the error message does not appear, repeat steps 1-3 and then go to step 6. 6 Reinstall the...
X5150 All-In-One Series User's Guide - Page 70

... is not responsible for USB attach. ENERGY STAR 66 A declaration of conformity with the limits for a Class B computing device, use within certain voltage limits. Unauthorized changes or modifications could void the user's authority to provide reasonable protection against harmful interference in a particular installation. Any questions regarding this equipment. The United...
X5150 All-In-One Series User's Guide - Page 72

... storage media (unless directed otherwise by Lexmark 68 If you transfer this product to another user, warranty service under the terms of this statement is used parts, which it prepaid and...World Wide Web at Lexmark's option). Extent of limited warranty We do not warrant uninterrupted or error-free operation of the Remarketer or Lexmark. If this product is defaced, altered, in need of...
X5150 All-In-One Series User's Guide - Page 74

...Start Fax 5 Start Scan 5 Stop/Clear 5 C cable, part number USB 45 cards loading 17 Cartridge Error 62 cartridges aligning 42 cleaning 42 installing 38 ordering 45 part numbers 38 removing 39 replacing 38 wiping 44 ... paper loading 17 D display 3 E edit document text (OCR) 37 envelopes loading 17 error messages Cartridge Error 62 Cover Open 60 Ink Low 61 other 64 Paper Jam 59 Paper Out 61 Unlock ...
X5150 All-In-One Series User's Guide - Page 75

... 17 iron-on transfers 18 paper 16 photo cards 17 photo paper 17 postcards 17 specialty paper 19 transparencies 17 M maintenance 38 menu headings 6 messages, error Cartridge 62 Cover Open 60 Ink Low 61 other 64 Paper Jam 59 Paper Out 61 Unlock Scanner 62 mirror images 36 multiple images 34...
X5150 All-In-One Series User's Guide - Page 76

... 17 Start Fax 5 Start Scan 5 Stop/Clear 5 supplies, ordering 45 T top cover 3 transparencies loading 17 troubleshooting 46 auto-cropping 54 cartridge carrier stalled 61 Cartridge Error 62 general 46 out of paper 61 Paper Jam 59 print quality 53 setup 46 U uninstalling printer software 64 Unlock Scanner 62 USB cable part...

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