Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by tonhr on October 13th, 2013
Lexmark X264dn Communication Error When Trying To Scan
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Related Lexmark X264dn Manual Pages
Wireless Setup Guide - Page 33
... you (Static IP address), automatically by the DHCP server (DHCP IP address), or automatically by a network device. A setting for a wireless device that lets it communicate directly with another device.
The address may communicate on page 34. If the device is set to use DHCP, but no DHCP server is available, an AutoIP address may be assigned...
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 182
... Upgrade (flash) the network firmware in the printer or print server.
54 Standard network software error
Try one or more of the following:
• Replace the photoconductor kit. • Press to... network firmware in the printer or print server.
to continue printing.
56 Standard USB port disabled
Try one or more of the following:
• Turn the printer off, and then remove extra flash...
User's Guide - Page 192
...Try one or more of the following :
OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING...
Close all programs not being used.
Once you have checked each of the following :
CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer. AN ERROR..., print server, option, or other network
device.
• The power cord is plugged into...
User's Guide - Page 193
... THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
Partial document or photo scans
These are possible solutions. Try one or more of the scan for a higher quality output.
For more of the original document is loaded facedown on page 146...
User's Guide - Page 210
... be used . If you don't have access to the Internet, you . Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, ... publication could include technical inaccuracies or typographical errors. References in certain transactions; For Lexmark technical support, visit support...
User's Guide - Page 211
...; is connected. • Consult your point of Lexmark International, Inc., registered in a residential installation. Note: To assure compliance with the instructions, may cause undesired operation
The FCC Class B limits are trademarks of purchase or service representative for a Class B digital device, pursuant to radio communications. Unauthorized changes or modifications could void the...
User's Guide - Page 222
...was intended.
The replacement may be required to deliver your use , free from Lexmark or a Lexmark Remarketer, referred to the United States and Canada. For customers outside the U.S., ...does not function as shown on the date of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Lexmark International, Inc., Lexington, KY
This limited warranty applies to ...
User's Guide - Page 232
...Unsupported USB device, please
...Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73
Index
232
Remove packaging material, check 179 Remove paper from standard output bin 179 replacing
photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu 116 resolution, fax changing 99
S
safeguarding menus 158
safety information 7, 8 Scan Center features 105 Scan...
Service Manual - Page 1
Revision: July 16, 2013
Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W
• Table of contents • Start diagnostics • Safety and notices • Trademarks • Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 21
... to verify the repair. After completing the repair, perform tests as needed to the correct field replaceable unit (FRU) or part. General information
The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. See "Repair information" on page 2-1 for single users or small workgroups. Use the...
Service Manual - Page 23
... 128MV card 256MB card Available daughter card slots Font card DLE
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
64MB 64MB
128MB 128MB
128MB 128MB
128MB 128MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x
x
x
x
✔
✔
✔
✔
x
x
x
x
x
x
x
x
✔
✔...
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
✔
✔
✔
✔
Print resolution
300 dpi
✔
✔
✔
✔
...
Service Manual - Page 25
...XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
✔...x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed...
Service Manual - Page 26
... 3 pages per job and approximately 5% coverage per page. 7013-XXX
Media trays and supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet...
Service Manual - Page 33
...of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only...
Service Manual - Page 52
...front excessive variability for identical values indicating bad cable and/or SCC card. 7013-XXX
Error 843.02 843.03 843.04 844.yy 844.00 844.01 844.02
844....pick roller engage failure
Scanner Failure: pick roller disengage failure
Scanner failure: lamp failure
Front scan module output level error
Front scan module lamp level too low: front Mono channel, Front Color channels, Front Red channel...
Service Manual - Page 55
... "Controller board service check" on page 2-26.
959.22 Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to unverified address
Update firmware and...
Service Manual - Page 56
... support.
979.xx Flash parts failed while programing network port
Other errors
980.xx
Engine experiencing unreliable communication with the specified device
Call the next level of support.
981.xx
Engine protocol violation detected by the specified device
982.xx Communications error detected by the specified device
983.xx 984.xx
Invalid command received by the specified...
Service Manual - Page 89
... phone line noise-free? Did this fix the problem? Go to step 11. Verify communications with only a certain remote device? Analog Fax Settings submenu.
Go to step 3. Go to step 15.
Go to... menu.
Go to step 9. Problem resolved. The issue is an issue with the other device receive faxes?
Did this fix the problem? Is Distinctive Ring enabled? Is it enabled?
...
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