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Lenovo IdeaPad Y480 Support Question

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Question posted by charlesmiller52 on January 2nd, 2014

Removal Of Unwanted Viruses

I have just recently received a Lenovo computer.Some unwanted viruses have been found.I am trying to remove them.

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Answer #1: Posted by TheWiz on January 2nd, 2014 3:59 PM
This answer was accepted by the poster of the original question.
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Related Lenovo IdeaPad Y480 Manual Pages

Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 3

... password 24 Power management 25 Screen blank mode 25 Sleep (standby) mode 25 Hibernation mode 26 Lenovo Y480/Y580 27 Specifications 27 Status indicators 30 Fn key combinations 32 FRU replacement notices 33 Screw notices 33 Removing and replacing an FRU 34 1010 Battery pack 35 1020 Dummy card 36 1030 Hard disk...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 4

... computers. • The product-specific section includes service, reference, and product-specific parts information. Before servicing a Lenovo product, make sure to troubleshoot problems effectively. Important: This manual is divided into the following Lenovo product: IdeaPad Y480/Y580 Use this manual to read all the information under "Safety information" on page 1 and "Important service...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 6

...eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Lenovo Y480/Y580 Hardware Maintenance Manual General safety Follow these rules below to prevent the overheating of internal ... 16 kg (35 lb) or that may be trapped in a hazardous position. • Please remove covers and other people will not trip it over. • Do not wear loose clothing that you...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 8

Lenovo Y480/Y580 Hardware Maintenance Manual • Always look carefully for possible hazards in a machine: - Power supply units - Send the victim to get medical aid. 4 Motor generators and similar units. (This practice ensures correct grounding of a plastic dental mirror. Examples of these hazards are removed from their normal operating places in your work area...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 24

... the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of servicer 2. Lenovo Y480/Y580 Hardware Maintenance Manual What to do first When you do return an FRU, you attach to it may be a symptom...an optical drive • Diskette drive damage caused by pressure on laptop products The following information in which the machine failed 4.
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 25

... follow the steps below : 1. See the following : • Replace the system board. • If the problem persists, go to "Lenovo Y480/Y580" on the computer. Turn off the computer. 6. Disconnect the AC adapter and install the charged battery pack. 7. If the voltage is... turn on page 27. Make sure that power is not correct, replace the AC adapter. 4. Remove the battery pack. 3.
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 26

... overcharged or from the computer and leave it return to be continued for a while. Remove the battery pack and measure the voltage between battery terminals 5 and 7. If the voltage is correct, replace the system board. 22 Lenovo Y480/Y580 Hardware Maintenance Manual Perform operational charging. To check the battery pack, follow the steps...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 28

Lenovo Y480/Y580 Hardware Maintenance Manual 7. This is entered. The computer does not start until the password is normal. 8. ...for the system administrator, who can be made available to the hard disk drive. When all of these passwords has been set , remove the disc and restart the computer. Power-on password A power-on password (POP) protects the system from the hard disk drive...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 31

... 27 Lenovo Y480/Y580 Lenovo Y480/Y580 This chapter presents the following product-specific service references and product-specific parts information: • "Specifications" on page 27 • "Status indicators" on page 30 • "FRU tests" on page 31 • "Fn key combinations" on page 32 • "FRU replacement notices" on page 33 • "Removing and...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 37

... are calibrated correctly following when you service this section carefully before replacing any FRU. If you removed. Read this machine: • Keep the screw kit in the table. Tighten screws as ...; (Cross-section) • Torque driver If you have one . Use a new one . Lenovo Y480/Y580 FRU replacement notices This section presents notices related to tighten. • Each one should be ...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 38

Lenovo Y480/Y580 Hardware Maintenance Manual Removing and replacing an FRU This section presents exploded figures with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to , and can cause electrical short circuits. Do not attempt to replace an FRU, turn it in the direction as shown in place, reverse the removal procedures and...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 39

... latch a. Figure 1. Then make sure that the battery release lever is in the direction shown by the arrow c. Any other battery could ignite or explode. Lenovo Y480/Y580 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Removal steps of the slot.
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 40

a b 36 Removal steps of dummy cards Remove the dummy card in the direction shown by arrows a b . Lenovo Y480/Y580 Hardware Maintenance Manual 1020 Dummy card For access, remove this FRU: • "1010 Battery pack" on page 35 Figure 2.
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 41

... compartment cover Loosen the screws a that secure the compartment cover. a b a Step a Screw (quantity) M2.5 × 8 mm, flat-head, nylok-coated (2) Color Black Torque 1.5 ~ 2.0 kgfcm 37 Remove the compartment cover b . Lenovo Y480/Y580 1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover For access...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 42

..., nylok-coated (1) (Y580) M2.5 × 10 mm, flat-head, nylok-coated (1) (Y580) Color Black Black Black Black Torque 1.5 ~ 2.0 kgfcm 1.5 ~ 2.0 kgfcm 1.5 ~ 2.0 kgfcm 1.5 ~ 2.0 kgfcm 38 Removal steps of data. • Before removing the drive, suggest the customer to backup all the information on it . Lenovo Y480/Y580 Hardware Maintenance Manual 1040 Hard disk drive For access...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 44

... screw a, insert a screwdriver into the screw hole and push the optical drive in the direction shown by arrow b. Lenovo Y480/Y580 Hardware Maintenance Manual 1050 Optical drive For access, remove this FRU: • "1010 Battery pack" on page 35 Figure 5. a Step a Screw (quantity) Color M2.5 × 10 mm, flat-head, nylok-coated Black...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 45

Lenovo Y480/Y580 1060 DIMM For access, remove these FRUs in order: • "1010 Battery pack" on page 35 • "1030 Hard disk drive(HDD)/... fixed in the slot and difficult to be installed in SLOT-0 ( : lower slot), but not in the direction shown by arrow b. Removal steps of DIMM Release the two latches on page 37 Figure 6. Make sure that it snaps into the socket. z b a When installing...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 46

... of PCI Express Mini Card for wireless LAN/WAN and TV Card For access, remove these FRUs in the direction shown by arrows. Notes: wireless LAN card has 2 cables in step a. Torque 1.0 ~ 1.5 kgfcm c 42 Lenovo Y480/Y580 Hardware Maintenance Manual 1070 PCI Express Mini Card for wireless LAN/WAN and TV Card Disconnect...
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 47

... c Step e Screw (quantity) M2.0 × 3 mm, flat-head, nylok-coated (1) Color Black Torque 1.0 ~ 1.5 kgfcm 43 Removal steps of PCI Express Mini Card for wireless LAN/WAN and TV Card (continued) When installing: • In models with a wireless LAN ...(2nd) (AUX) into jack labeled 2 on the card. Y580: Disconnect the TV card cable a , and then remove the screw b . Lenovo Y480/Y580 Figure 7.
Lenovo Y480&Y580 Hardware Maintenance Manual V1.0 - Page 48

...by arrow d. a Step a Screw (quantity) Color Torque M2.5 × 8 mm, flat-head, nylok-coated(1) Black 1.5 ~ 2.0 kgfcm Y480: Loosen the keyboard with fingers in the direction shown by arrow b. b 44 Removal steps of keyboard Y480: Remove screw a . Lenovo Y480/Y580 Hardware Maintenance Manual 1080 Keyboard For access, remove this FRU: • "1010 Battery pack" on page 35 Figure 8.

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