Get support for Lenovo IdeaPad N585

Lenovo IdeaPad N585 Support Question

Lenovo IdeaPad N585 Support Question

Find answers below for this question about Lenovo IdeaPad N585.
Need a Lenovo IdeaPad N585 manual? We have 28 online manuals for this item!
Question posted by JRAltd on November 29th, 2012

Lenovo N585 Hangs/freeze's

Hello, I just purchased a Lenovo N585 from bestbuy and have been having issues after installing some software and new memory. The memory I bought two 4GB memory sticks installed them and it reconize's it fine but when I ran Google Crome while playing a Game it Froze,Hung up had to press the power button to reboot. I have also install Avast Anti-Virus and all seemed to be fine as far as I can tell. But after a few min's if hangs and freeze's again Also have issues when I get onto facebook and play a game it hangs there also. Lost, Please help.... Thank you, Jeremy Allen

Current Answers

Answer #1: Posted by chuckcampbel78 on December 27th, 2012 4:12 PM
chuckcampbel78

Member since:
December 27th, 2012

Points: 70
70
points
I am dealing with a N585 right now as well.  Different problem though, seems the 1.4ghz CPU is a bit underpowered for everyday computing (flash player apps, streaming apps, etc.)  Does great with 3d gaming, which it was pretty much built for.

As for your question.  It requires that the memory be 1666Mhz.  If you got 1066 or 1333, you may be having timing uses.  Different brands of memory can be an issue as well.  Stick to name brand memory brands like Kingston, Samsung, PNY (Which isn't actually a brand, but what's in the package is nearly always good stuff.)

Make sure that if you are mixing different speeds of memory, that the slowest memory comes in the first bank, the system will be more likely to time correctly.  Common mistake though is to buy RAM that is not rated to keep up with the system bus speed, and 1666MHz (PC3-12800) is the standard for this notebook.  Ok to get faster, but you'll likely have big issues if you got slower.

Related Lenovo IdeaPad N585 Manual Pages

IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 3

... 25 Sleep (standby) mode 25 Hibernation mode 26 Lenovo IdeaPad P580/P585/N580/N581/ N585/N586 27 Specifications 27 Status indicators 29 Fn key ...combinations 30 FRU replacement notices 31 Screw notices 31 Removing and replacing an FRU 32 1010 Battery pack 33 1020 Dummy card 34 1030 Optical drive/Hard disk drive (HDD)/Memory...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 4

Before servicing a Lenovo product, make sure to troubleshoot problems. The manual is intended only for ..., and safety information required for trained servicers who are familiar with Lenovo products. Important: This manual is divided into the following Lenovo product: Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Use this manual to troubleshoot problems effectively. Use this manual ...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 6

Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual General safety Follow these rules below to lift it. 4. Do not attempt to lift any object that weighs more than 16 ...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 8

Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual • Always look carefully for possible hazards in a machine: - Motor generators and similar units. (This practice ensures correct grounding of a plastic ...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 10

... sensitive to any frame ground, ground braid, or greenwire ground. - When handling ESD-sensitive parts: • Keep the parts in charge between objects. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Handling devices that the machine, the part, the work surface. The mat is a difference in protective packages until they...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 18

...la exposición a radiaciones peligrosas. If one of these drives is installed, it is installed, note the following: CAUTION Use of controls or adjustments or performance of...anders als hier festgesetzt verwendet, kann gefährliche Laserstrahlung auftreten. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Laser compliance statement Some models of Federal Regulations...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 20

...-installable. To download software ...installed before completing the service action. Go to the system board before replacing any FRUs listed in this manual. Enter the serial number or select a product or use Lenovo smart downloading. 3. "Strategy for replacing FRUs" on page 16 - After a system board is loaded to http://consumersupport.lenovo.com/. 2. Lenovo IdeaPad P580/P585/N580/N581/N585...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 22

...(2002/95/EC) is a European Union legal requirement affecting the global electronics industry. Lenovo plans to transit to RoHS compliance well before June 2006 Products marketed after the RoHS ...statement pertains to RoHS Must be RoHS RoHS Must be used. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 24

... the system • Damage caused by the improper insertion of a PC Card or the installation of an incompatible card • Improper disk insertion or use . Machine type, model number, and serial number 8. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual What to do first When you do return an FRU, you...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 25

... defect. 21 Note: Noise from the computer. 2. Disconnect the AC adapter and install the charged battery pack. 7. Measure the output voltage at the plug of the following... go to "Lenovo IdeaPad P580/P585/N580/N581/ N585/N586" on the computer. 5. See the following figure: Pin Voltage (V DC) 1 +20 2 0 2 1 Note: Output voltage for correct continuity and installation. • ...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 26

... pack. If it . The resistance should be charged over 0% within 2 hours. 4. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Checking operational charging To check whether the battery charges properly during operation,... Meter shows that has less than 50% of the total power remaining when installed in the icon tray of the Windows® taskbar and wait for a while...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 28

...HDP - for several minutes at a time. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual 7. Note: The remainder... of the data has been copied from the last disc in the set , a prompt for any of these passwords has been set , remove the disc and restart the computer. Exception: If only an SVP is installed...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 30

Pressing the power button. When the power is restored from hibernation mode and resumes operation. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following conditions: • If a "hibernation time" has been set on the timer, and if the ...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 31

... memory • DDR3 up to 1600 (× 2) CMOS RAM • 4 MB/6 MB Hard disk drive • 2.5" , 9.5 mm / 7.0 mm Height SATA 320 G /500 GB / 750 GB / 1 TB (5400 rpm) • 2.5" , 9.5 mm / 7.0 mm Height SATA 320 G /500 GB (7200 rpm) Optical drive • Rambo/Blu-ray Rambo 27 Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Lenovo IdeaPad...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 32

Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Table 1. Specifications (continued) Feature Description I/O port • External monitor connector • Combo audio jack • RJ45 × 1 • HDMI port • USB 3.0 × 2, USB 2.0 × 2 • 2-in-1 memory... W or 65 W or 90 W Pre-installed • Win 7 Home Basic/Home Premium/Professional operating system •...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 33

... with the remaining power between 20% and 100% of its capacity. To enable or disable Caps Lock mode, press the CapsLk key. 29 Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Status indicators The system status indicators below show the computer status: 1 2 3 Table 2. White: Caps Lock mode is in hibernate mode or shut...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 34

... display. Fn + F5: Open the interface for integrated wireless devices settings (on /off ). Fn + F9: Start/Pause playback of Fn with a function key. Lenovo IdeaPad P580/P585/N580/N581/N585/N586 Hardware Maintenance Manual Fn key combinations The following table shows the function of each combination of Windows Media Player. Table 3. Fn + F10...
IdeaPad P580, P585, N580, N581, N585, N586 Hardware Maintanence Manual (First Edition) - Page 35

... should be used only once. Make sure that you use new screws. • Use a torque screwdriver if you service this machine: • Keep the screw kit in the table. Do the following country specifications. 31 Lenovo IdeaPad P580/P585/N580/N581/N585/N586 FRU replacement notices This section presents notices related to tighten. •...
(English) Safty and General Information Guide - Page 24

... the latches to keep the display open or closed. • Take care not to turn your computer also enables Lenovo to notify you install any static electricity from a Flash Media Card, such as SD Card, Memory Stick, MultiMediaCard, and Memory Stick Pro card. - Memory Card, such as an SD card, do so might cause damage to your...
(English) Safty and General Information Guide - Page 29

... your computer and your proof of purchase • Description of the problem • Hardware and software configuration information for your call . Please...Lenovo hardware warranty for your country or region is not listed, contact your proof of Lenovo warranty terms. Be sure to retain your Lenovo reseller or Lenovo marketing representative. 23 If the number for a full explanation of purchase...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Lenovo product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Lenovo Manuals

Find free Lenovo IdeaPad N585 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Lenovo Reviews

View thousands of Lenovo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Lenovo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Lenovo customer service rankings, employee comments and much more from our sister site.

Lenovo Recalls

Find comprehensive Lenovo recall information updated hourly on RecallOwl.com.