Lenovo H420 Support Question

Find answers below for this question about Lenovo H420.
Need a Lenovo H420 manual? We have 5 online manuals for this item!

Lenovo Overview Questions Manuals Reviews Videos Research

Question posted by greglamb on December 12th, 2016

I'm Getting An Error Message {error 1962 No Operating System Found Press Any

key to repeat boot sequence } when i press any key it just keeps repeating the error message i've even changed the hard drive and it still brings up the error message with i comes on how do i fix this

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by waelsaidani1 on December 12th, 2016 11:05 PM

This answer was accepted by the poster of the original question.

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

1,100
points

Include the IDE hard drive and optical drive, if needed, in the boot sequence as shown here https://support.lenovo.com/ng/en/documents/ht003120

Related Lenovo H420 Manual Pages

Lenovo IdeaCentre B3 Safety and Warranty Guide V4.1 - Page 7

... that you notice any of the following conditions, or if you get a suitable replacement. 2 Safety and warranty guide 4BGFUZBOEXBSSBOUZ...and have any way. • The product does not operate normally when you might hear sounds like popping, cracking,...; A cracking, hissing, or popping sound, or strong odor that comes from your product, stop using the product and unplug it from a...

Lenovo IdeaCentre B3 Safety and Warranty Guide V4.1 - Page 28

...or part is provided, you obtain service under warranty service; 2. ensure that all system keys or passwords and sufficient, free, and safe access to your satisfaction regarding our warranty service ... What this Warranty Does not Cover This warranty does not cover the following: • uninterrupted or error-free operation of a product; • loss of, or damage to : 1. for the balance of the ...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 2

... Utility program 27 Chapter 7. Additional Service Information (Type G41)......61 Power management 61 Chapter 11. Symptom-to-FRU Index 28 Hard disk drive boot error 28 Power Supply Problems 29 Beep symptoms 30 POST error codes 31 Undetermined problems 33 Chapter 8. Locations 34 Locating components 34 Locating connectors on the front of the computer 35...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 8

keep the other hand ...high voltages. •• Regularly inspect and maintain your electrical hand tools for safe operational condition. •• Do not use the approved probe leads and accessories for possible...very high voltages; Stand on suitable rubber mats (obtained locally, if necessary) to get medical aid. 6 First, check that another person to insulate you from grounds such ...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 15

...these messages, refer to the middle position. 4. For an explanation of the problem: 1. A down-level BIOS might have been rearranged or the drive startup sequence changed....operations such as copying, saving, or formatting. General Checkout Attention The drives in quiet mode (no beep, no memory count and checkpoint code display) when no errors are servicing might cause false errors...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 16

...If it has been working, what changes were made prior to the variety of...Look for displayed error codes • Listen for beep codes • Look for the operation system control files...type and model •• Processor or hard disk upgrades •• Failure symptom ...error codes". • If the computer hangs and no error is displayed, continue at step 7. 7. Is the failure repeatable...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 18

... menu is already on when you start this method, repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer. Starting the Setup Utility program...computer, regardless of which operating system you are using a USB keyboard (including wireless keyboard) and the Setup Utility program does not display using . To view or change the configuration settings of...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 20

... any combination of up to ten characters (A- Press Enter and a message will display that indicates the password has been disabled. Setting, changing, and deleting a user password To set, change any key to confirm the password, type the password again. Select Change Supervisor Password and press Enter. 4. Type the new password, and press Enter. 5. If you didn't setup the...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 21

... the Setup Utility program menu, select Change User Password and press Enter. 2. when you do the following : Note: When prompted for a password, you type the password correctly, the password will be installed. Press any key to confirm the password, type the password again. To set others such as Floppy Drive Setup, Serial Port Setup, Parallet...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 22

... the computer. and then Save changes and Exit. Note: Not all CDs, hard disks, and diskettes are using a USB keyboard and the Startup Device Menu does not display using this procedure to return the Primary Boot Sequence. Select Primary Boot Sequence. 4. Selecting a temporary startup device Use this method, repeatedly press and release the F12 key rather than leaving it...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 28

... key rather than leaving it pressed when turning on the Setup Utility menu. 26 Note: Not all CDs, hard disks, and diskettes are using a USB keyboard and the Startup Device Menu does not display using this procedure to startup from the Startup Device Menu and press Enter to return the Primary Boot Sequence and then Save changes...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 30

... system installed on Install an operating system on page 13. If you are unable to "Undetermined problems" on page 27. the start -up drive is in the boot sequence. boot drive. 28 Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can also be used to help you did not receive any error message look for a description of this index, go to...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 31

Replace the hard disk drive. Power Cord Check the power-on switch for continuity. Check/Verify ...on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive. The drive is corrupted. Symptom-to back-up drive is defective. FRU/Action The drive must be formatted do the following: 1. Attempt to -FRU Index Error The boot sector on Switch...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 32

... video add-in base memory (first 64KB block) 3 beeps Base memory read/write test error 4 beeps Fatal error indicating a serious Motherboard timer not operational problem with the system. Consult your system 8042 Gate A20 test error (cannot manufacturer's technical support. Remove all expansion cards except the video adapter. • If beep codes are generated...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 33

... of tests that the boot drive is working If the POST detects a problem, an error message appears on the system. 31 Consult your system manufacturer's technical support. • If beep codes are not generated 11 beeps when all other error messages probably will reveal the malfunctioning card. Chapter 7. POST does the following operations. • Checks some basic...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 34

... hard drive is incorrect. You can be found Keyboard error System Halted Press TAB to Enable. The CMOS battery is auto. Pressing the TAB key permits the user to reboot the machine. Hardware Maintenance Manual POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 35

Symptom-to-FRU Index POST Error Message Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Description/Action The BIOS was unable to the computer. Power-off the computer. 2. Any adapters c. Hard disk drive h. Diskette drive 3. Make sure you find a suitable boot device. External Cache f. External devices (modem, printer, or mouse) b. ...

Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 65

... described in the manuals included with your computer. This manual could include technical inaccuracies or typographical errors. these changes will be reproduced or transcribed by copyright laws and rules. You are responsible if you fail to operate the product according to improve and/or modify the products and software programs described in the...

Lenovo H4 Series Hardware Replacement Guide V1.0 - Page 28

...refer to help you install and use Lenovo products appropriately, but makes no guarantee that caused by the installation or operations carried out by copyright laws and rules. For the configuration of Lenovo. Customers are provided to related contract (if... by Lenovo professional service staff. All Lenovo publications included with your system are error free.

Lenovo H420 User Guide V2.0 - Page 27

... help support personnel diagnose and fix the problem(s). • If an error message occurs in this document were written for icons and characters • Set resolution and colors by using Display Settings options 22 User Guide Troubleshooting and problem resolution: 1. if so, securely plug the power cord to change display property settings. Problem: You...