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LG LRBN20512WW Support Question

LG LRBN20512WW Support Question

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Question posted by Cheryn on August 9th, 2021

Leaking Refrigerator

Our refrigerator is about 7 years old it has begun to leak water onto the floor from underneath the freezer it continues to cool and freeze properly but we need to stop the leaking water onto the floo

Current Answers

Answer #1: Posted by Odin on August 9th, 2021 9:22 AM
Odin

Member since:
April 10th, 2010

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See https://www.fix.com/repair/appliance/refrigerator/leaking/ for possible fixes to this problem.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/lg.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on August 9th, 2021 9:03 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,622,780
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Why is my LG fridge leaking water?

Clogged or Frozen Defrost Drain

The first component to check in your LG refrigerator is the defrost drain. When it freezes up or gets clogged up with loose debris, it will not function correctly, and the overflowing water will leak out onto the floor.

Clogged or Frozen Defrost Drain

The first component to check in your LG refrigerator is the defrost drain. When it freezes up or gets clogged up with loose debris, it will not function correctly, and the overflowing water will leak out onto the floor.

To check if the defrost drain is the problem, you need to:

Remove any food inside your refrigerator so you can access the drain at the bottom of your refrigerator.

Check the drain to determine if it is clogged up or frozen. You can do this by trying to run some water down it.

If it is frozen, turn the fridge off at the wall and let it thaw out.

If it's not frozen, check for any blockages. If there are no blockages, move on to the next component to check.

Once thawed out, flush the drain out with hot water and then plug your fridge back in.

Turn your fridge back on at the wall, and then observe over the next 24 hours if the problem is solved.

Faulty Water Inlet Valve

The second possible cause of the leak is a faulty water inlet valve. The inlet valve operates by opening up to supply water to the ice maker when required. If it gets a crack in it, then it will become faulty and will cause a leak to occur.

You can check it by:

Turning your refrigerator off and pulling the plug out.

Pull your refrigerator out from the wall so you can access the back of it.

Remove the lower panel at the back of the refrigerator and locate the valve.

Check the valve to see if there are any cracks in it and if it is properly connected to the water supply pipe.

If there are no cracks and it is secured tightly to the water supply line, it is fine and not the cause of the problem. However, if you do find cracks in the valve, it will need to be replaced.

After replacing the valve, put the back panel back on, put the fridge back in its place, and turn the refrigerator back on at the wall.

Damaged Water Tank Assembly

The third component to check is the water tank assembly.

You can inspect the tank assembly by:

Turning the refrigerator off at the wall.

Check your manual for the exact location of the water tank.

Locate the tank and then check it for any signs of leaks coming out of it.

If you find a leak, it will need to be replaced. If you don't find a leak, then the tank is OK.

Once the tank has been replaced, you can turn your refrigerator back on at the wall.

Faulty Water Filter Head

The next component to check is the water filter head. When it gets damaged, the filter won't operate correctly and will cause a leak.

To check the water filter head, you need to:

Locate the water filter head.

Examine the water filter head and the seals for any signs of wear and tear. The most common issue is cracking developing in the water filter head.

If you find any damage, it will need to be completely replaced. If there is no damage, move on to the next possible cause.

Worn-Out Water Filter

The next component to check for damage is the water filter. Sometimes water filters will get worn out and will stop working correctly, which can cause leaks to occur. Keep in mind that you should be replacing your water filter regularly anyway.

To inspect the water filter, you need to:

Turn your refrigerator off at the wall.

Locate the water filter in your refrigerator, and remove it from the water filter housing.

Put it back in the housing and make sure that it fits properly.

If it doesn't fit correctly, this means it has to be replaced.

Once you've replaced the filter, turn the refrigerator power back on. Over 24 hours or so, you should be able to determine if this has solved the problem.

Cracked Drain Pan

The final cause to check is a faulty drain pan. Self-defrosting refrigerators have a drain pan at the bottom of the fridge that collects melted water, which evaporates over time by the condenser fan blowing warm air over the pan. If the drain pan gets a crack in it, this will cause a leak to develop.

To check the drain pan you need to:

Turn your refrigerator off at the wall, pull it out, and then remove the back panel.

Find the drain pan and inspect it for any signs of cracks in it.

If it is cracked, then it will need to be replaced.

Once replaced, you can put the back panel back onto the fridge and put the fridge back into its place.

Turn your refrigerator back on and check if replacing the drain pan has fixed the problem.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related LG LRBN20512WW Manual Pages

Owner's Manual (English) - Page 2

...Refrigerator Installation Unpacking Your Refrigerator Installation Base Grille Removing, Reversing and Replacing Your Refrigerator Doors For Drawer Models For Swing Models Door Closing and Alignment Using Your Refrigerator Ensuring Proper... Power Interruptions When you go on vacation About the Custom Cube Icemaker Connecting the Water Line Troubleshooting Guide 22 22 23 23 23 24 24 24 24 25 25 ...
Owner's Manual (English) - Page 3

... also have your product which vary from accident, alteration, misuse, abuse, or improper installation. 5. LG Refrigerator / Freezer Warranty Period Product Parts Labor Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)] Sealed System 7 years 1 year [In-Home Service (Except Model GR-051)] (Compressor, Condenser, Evaporator) No other express warranty...
Owner's Manual (English) - Page 5

...adhere to climb, stand or hang on the automatic icemaking mechanism while the refrigerator is properly grounded. You can be properly grounded. Always grip the plug firmly and pull it . SAVE THESE ...the hazard, tell you how to make sure the outlet is plugged in the freezer compartment - Repair or replace immediately all electric service cords that of red meats is...
Owner's Manual (English) - Page 6

... and suffocation are still dangerous... Junked or abandoned refrigerators are not problems of the past. CFC DISPOSAL Your old refrigerator may have a cooling system that children may not easily climb inside. CFC's are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to OFF...
Owner's Manual (English) - Page 7

... have some or all of H)* J Durabase K Divider L Dairy Bin M Design-A-Door N Egg Box O Refrigerator Door Rack P Freezer Light Q Pull out Drawer R Custom cube Icemaker* *on some models 7 The refrigerator you have purchased may not match your model. A Digital Sensor Control B Refrigerator Light C Shelves D Temperature Control* E Chef Fresh / Snack Pan F Can Dispenser* G Optibin Crisper Keeps...
Owner's Manual (English) - Page 8

... have some models 8 The locations of the features shown below . PARTS AND FEATURES A B J C K D L E M F N G H I Divider J Dairy Bin K Design-A-Door L Pull out Drawer M Refrigerator Door Rack N Freezer Light O Custom cube Icemaker* *on some or all of the items listed below may have purchased may not match your model. NOTE: This guide covers ...
Owner's Manual (English) - Page 9

... have purchased may not match your model. A Digital Sensor Control B Refrigerator Light C Shelves D Snack Pan E Optibin Crisper Keeps fruits and vegetable fresh and crisp F Ice Trays* G Ice Bin H Wire Durabase.... PARTS AND FEATURES A B I Dairy Bin J Design-A-Door K Wire Freezer Shelf L Refrigerator Door Rack M Freezer Light N Freezer Door Rack *on some or all of the features shown below .
Owner's Manual (English) - Page 10

...proper cooling. When Moving Your Refrigerator: Your refrigerator is too low or high, cooling ability may result in death, explosion or fire. When moving it snaps into air vents, base grille or bottom of your refrigerator... your refrigerator. Check the flow of the floor. WARNING: Be careful when you work with warm water and ...freezing capability and increased electricity charge consumption. (5.08 cm) ...
Owner's Manual (English) - Page 11

... (on the right. The buttons can be loose and fall. Removing Refrigerator Door • Gently pry off the Top Hinge. REFRIGERATOR INSTALLATION REMOVING,REVERSING AND REPLACING REFRIGERATOR DOORS (For Drawer Type Models) 10 mm 1/4 in 3/8 in Hex head socket wrench TOOLS YOU MAY NEED No. 2 Phillips screwdriver Flat head screwdriver 1/4 in 3/32 in Allen...
Owner's Manual (English) - Page 12

...; Place the handle (2) on the door by adjusting handle footprints to fit mounting fastners and tighten the set screws (1) with the 3/32 " Allen wrench. 4.Installing Refrigerator Door • Install the middle hinge (1) on the opposite side with the screws (2), and the screw (3). • Install the door (4) so that it fits onto...
Owner's Manual (English) - Page 13

REFRIGERATOR INSTALLATION HOW TO REMOVE AND INSTALL THE PULL OUT DRAWER IMPORTANT: To avoid possible injury, product or property ...the rails. 1.Removing Pull out Drawer • Pull the drawer open to damage the floor or hurt your feet by the sharp edges on both sides. 2 CAUTION: When you will need two people to perform the following instructions. • With both hands, hold both sides...
Owner's Manual (English) - Page 14

REFRIGERATOR INSTALLATION HOW TO ...out to let both rails out to full extension simultaneously. • Make sure you will need two people to perform the following instructions. 2.Installing Pullout Drawer • With both hands,...child and pet entrapment or suffocation risk. WARNING: DO NOT step or sit down on Freezer Door. 14 Right Rail cover Left Rail cover • Align the top holes of ...
Owner's Manual (English) - Page 15

... before removing. REFRIGERATOR INSTALLATION REMOVING,REVERSING AND REPLACING REFRIGERATOR DOORS (For Swing Type Models) 10 mm 1/4 in 3/8 in Hex head socket wrench TOOLS YOU MAY NEED No. 2 ...opposite side). Pry off the Top Hinge. Removing Freezer Door Before, remove totally the refrigerator door. Set parts aside (2). 7 Lift the Refrigerator door (3) slightly and remove it . HOW ...
Owner's Manual (English) - Page 18

...°C). USING YOUR REFRIGERATOR ENSURING PROPER AIR CIRCULATION In order to ensure proper temperatures, air must thoroughly clean both sections, any of the air then flows through the freezer section vents and recirculates under the freezer floor. NOTE: To change °F/°C press and HOLD COLDER key co f freezer and COLDER key of escaping cool air. In addition...
Owner's Manual (English) - Page 20

...you do not breathe the vapors. 20 Your freezer will vary according to leave enough room at room temperature for air to cool at the front so The door can displace ... moisture in cold water and drain. Packaging Successful freezing depends on door shelf. USING YOUR REFRIGERATOR FOOD STORAGE GUIDE Storing Fresh Food Wrap or store food in the refrigerator in original wrapping as...
Owner's Manual (English) - Page 26

...water. Vacuum coils when dusty or dirty. Both the refrigerator and freezer sections defrost automatically. Hand wash, rinse and dry all removable parts, such as every other month. Dry thoroughly with a clean, soft cloth. Shutting door for seven continuous...is left open for one of the refrigerator. Wax painted metal surfaces at least twice a year to be cleaned as often as shelves...
Owner's Manual (English) - Page 28

... icemaking mechanism while the refrigerator is plugged in. If the refrigerator is used frequently, old ice cubes will fill with water. The icemaker will become...freezing. NOTE: If the cube size is smaller or larger than a minute or two. • When the refrigerator will buzz even if it cools to I (on ) position, it will not be . When the refrigerator has been connected to the water...
Owner's Manual (English) - Page 31

...and ferrule (sleeve) onto the end of the refrigerator's water valve. Insert the end of the tubing into the...leak. If your safety and health. CONNECT THE TUBING TO THE REFRIGERATOR NOTES: Before making the connection to the supply of 15°F (-9°C) or below. Connect only to the refrigerator, be sure the refrigerator power cord is in the I (on) position. IMPORTANT: Do not use old...
Owner's Manual (English) - Page 32

... may hear water running into a live outlet with proper voltage. Refrigerator is unplugged. See Installation Section. Firmly plug the cord into a live outlet with same size and shape on the floor. Gently remove the bulb and reinsert. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than your old one didn...
Owner's Manual (Español) - Page 2

..., or replace house fuses or correct house wiring or plumbing, or correction of unauthorized repairs. 2. LG Refrigerator / Freezer Warranty Period Product Parts Labor Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)] Sealed System 7 years 1 year [In-Home Service (Except Model GR-051)] (Compressor, Condenser, Evaporator) No other than normal, single-family...

LG Knowledge Base Results

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  • Freezer too cold - LG Consumer Knowledge Base
    ... Views: 1729 Top Mount Side by Side Leaking inside freezer Water overshooting ice tray Refrigerator Configurations Unit not staying cool If there is not a lot of food in the compartment, the doors are not opened very often, or the ambient temperature is cool, then the unit does not need to the air vents will be cooler because...
  • How to Replace Door Handles (LFX25970**/LFX21970** Models) - LG Consumer Knowledge Base
    ... tightened or removed use a 1/4" Allen wrench. If the handle mounting fasteners need to be tightened or removed use a 1/4" Allen wrench. Article ID: 2268 Views: 443 Freezer not cooling Reinstalling the Refrigerator Door Refrigerator: Not Sealing How to Remove Door Handles (LFX25960**/LFX21960** Models) Leaking from illustrations on the door by adjusting handle footprints to fit mounting...
  • Unit not staying cool - LG Consumer Knowledge Base
    ... vents, the air will temporarily warm the unit, requiring the unit to run longer to bring the unit back to open Freezer not cooling Leaking inside refrigerator Ice bin over filling Demo Mode on to make certain they are being opened and closed properly, cold air can escape preventing the unit from maintaining the set...

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