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Question posted by swingcommander54 on March 30th, 2011

I Have A Lfx28978 French Door Refrigerator; Ice Maker Seems Jammed.

Hi, I have a LFX28978 French Door Refrigerator we bought 6 months ago. The ice maker seems jammed. It has ice in it, but won't rotate to empty the cubes.  I've turned the ice maker off several times and even tried the test button under the motor for at least 5 seconds with no response to that. Can you tell something else to try? Marc

Current Answers

Answer #1: Posted by marccossi on September 13th, 2011 8:25 AM
marccossi

Member since:
September 13th, 2011

Points: 1,180
90
points
Hi, may be that the auger motor coil is damaged or not functioning dispenser switch Regards,

Related LG LFX28978ST Manual Pages

Owner's Manual - Page 1

LFX28978** LFX25978** P/No.: MFL62184410 www.lg.com ENGLISH FRANÇAIS ESPAÑOL OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times.
Owner's Manual - Page 2

Your new LG French Door Refrigerator combines advanced cooling technology with many years of Foods 29 Shelf Height Adjustment 30 Removing and Replacing Components 31 CARE AND CLEANING Cleaning the Refrigerator 35 General Information 35 Replacing the Water Filter 36 TROUBLESHOOTING Before Calling for Service 41 SPECIFICATIONS Key Dimensions and Specifications 47 WARRANTY Product ...
Owner's Manual - Page 4

...poultry, or fish that of it. Risk of Child Entrapment Discarded or abandoned refrigerators are disposing of any off-odor or off the doors. • Do not leave the shelves in place, as you can....BASIC SAFETY PRECAUTIONS (CONT.) • Do not use drier to dry the inside . Thawed ice cream should not be dangerous to save as much of environmental legislation. Even partial thawing and ...
Owner's Manual - Page 6

... design creates more than refrigerator. 8 MULLION The door mullion folds in a 24-hour period to increase ice production. 3 FILTERED WATER AND ICE DISPENSER The water dispenser offers fresh, chilled, filtered water through the door. The ice dispenser offers cubed or crushed ice. 4 DOOR ALARM A warning alarm sounds at the coldest temperature for more shelf 6 space. 7 6 CRISPERS...
Owner's Manual - Page 7

... to allow flexibility for storage needs. 2 GALLON STORAGE BINS Three interchangeable bins can be arranged to suit your storage needs. 4 LED INTERIOR LAMPS Refrigerator interior is lit by the LED array. 5 CAN STORAGE BIN 6 FIXED DOOR BINS 3 REMOVABLE ICE STORAGE BIN The ice storage bin can be removed to fill ice buckets, coolers, or pitchers. 4 1 6 2 5 6 3 7
Owner's Manual - Page 9

... the doors. • The handle could occur. NOTE: If the handle mounting fasteners need to be turned easily by pushing against the top of the refrigerator to lower it. • Carpeting and soft tile surfaces are not recommended. • Never install the refrigerator on this page. Do not wiggle or walk the refrigerator when trying to...
Owner's Manual - Page 19

... the bottom of the leveling legs, which makes adjustment easier. ENGLISH LEVELING THE REFRIGERATOR DOORS wWARNING Electrical Shock Hazard • Be careful when you will have to exert slight pressure on top of the refrigerator. Your refrigerator has two front leveling legs- Turn the leveling legs (CCW) to raise or (CW) to lower the height...
Owner's Manual - Page 20

... such as the ice cube bin, drawers, and shelves, in their proper places. NOTE: Do not remove any warning-type labels, the model and serial number label, or the tech sheet that is now ready for at least 2 or 3 hours before using. Do not use . 20 LEVELING THE REFRIGERATOR DOORS (CONT.) DOOR ALIGNMENT • Use...
Owner's Manual - Page 21

... the temperature settings, dispenser options, water filter, door alarm, and locking status messages. 2 ICE TYPE BUTTON The ICE TYPE button is used to select Cubed Ice or Crushed Ice. 3 FREEZER BUTTON Press the FREEZER button to adjust the temperature in the 5 dispenser. NOTE: When pressed simultaneously with the REFRIGERATOR button for more than five seconds, the temperature...
Owner's Manual - Page 22

... the temperature settings, dispenser options, water filter, door alarm, and locking status messages. 1 DISPENSER SELECTION INDICATOR Shows Cubed ice or Crushed Ice selection that will be dispensed when the push switch is pressed. 2 FREEZER TEMPERATURE Indicates the set temperature of the freezer compartment in Celsius or Fahrenheit. 3 REFRIGERATOR TEMPERATURE Indicates the set temperature of the...
Owner's Manual - Page 23

... the Energy Saving mode until the next time the door is the target temperature and not the actual temperature within the refrigerator. Initially set on the food status, ...turn on for 20 seconds after the last door opening or button selection. • To deactivate the Power-Saving Mode, press the FREEZER and ICE PLUS/ENERGY SAVING buttons simultaneously and hold the FREEZER and REFRIGERATOR...
Owner's Manual - Page 24

... crystal can break. DISPENSING CUBED ICE Press the ICE TYPE button to turn the dispenser light on the water or ice dispenser. • Do not dispense ice into fine china or crystal glasses. The dispenser is designed to the opening , place the container as close as possible to not operate while either refrigerator door is pressed, the light...
Owner's Manual - Page 25

... water or ice cube taste starts to deactivate the ICE PLUS function. ACTIVATING ENERGY SAVING Press the ICE PLUS/ENERGY SAVING button for at the coldest setting for a 24-hour period to increase icemaking by up to about 20%, and then turns off ) The energy saving function is closed . The ICE PLUS icon on the refrigerator may...
Owner's Manual - Page 26

... the freezer compartment so the icemaker can keep your hands out of ice cubes and stop producing ice when the ice bin is set to level the ice in the refrigerator compartment. NOTE: If the On/Off switch on the icemaker is full. Sometimes the ice piles up to misread the amount of blade. NOTE: To open...
Owner's Manual - Page 27

...; If you find ice or water dispensed unexpectedly, turn off the water supply and contact an Authorized Service Center. Ice may jam in the ice passage and refrigerator performance may vary by circumstance, including freezer compartment temperature, room temperature, number of ices. This quantity may be affected. • Keep the glass at a time, above 100 cubes per 24-hour...
Owner's Manual - Page 44

...; If the doors of the freezer compartment for normal ice production. Wait 72 hours for ice maker to icemaker. • A kink in the compartment is increased as is set temperature. To keep making ices. Straighten the water source line. • Allow 24 hours for full ice production. • Connect refrigerator to water supply and turn water shutoff valve...
Owner's Manual - Page 45

... completely. • Make sure the refrigerator is a "ding" sound. ENGLISH BEFORE CALLING FOR SERVICE (CONT.) Problem Possible Causes Solutions Not dispense ice • All the doors are not closed completely, any ice is not dispensed. • If the dispenser is locked, ice will not dispense. Try to "cubed". Check the ice bin for ice production to begin dispensing again...
Owner's Manual - Page 47

...Water Pressure Dimensions French Door Refrigerator 115 VAC @ 60 Hz 20~120 PSI (1.4~8.4 kgf/cm2) 32 23/32" (W) X 35 3/8" (D) X 69 3/4" (H), 46 3/64" (D w/ door open) 831 mm (W) X 899 mm (D) X 1772 mm (H), 1170 mm (D w/ door open ) Net Weight Refrigerator Storage Capacity Freezer Storage Capacity 342 lb. (155 kg) 18.82 cu. Bottom-Freezer Refrigerator Models LFX28978 Description Electrical...
Specification - Page 1

... crisper system, and more usable space with Slim SpacePlus™ Ice System. The water- The interior of the refrigerator adds to this LG refrigerator is one of your food in the fridge or freezer. REFRIGERATOR LFX28978 Ultra Capacity 3 Door French Door Refrigerator HIGHLIGHTS Slim SpacePlus™ Ice System Tall Ice & Water Dispensing System 10-Yr Warranty on Linear Compressor When...
Specification - Page 2

... UPC CODES LFX28978SW Smooth White 048231 783217 LFX28978SB Smooth Black 048231 783194 LFX28978ST Stainless Steel 048231 783200 www.LG.com LG Electronics U.S.A., Inc. 1000...Drawer Slim SpacePlus™ Ice Maker Refrigerator Light REFRIGERATOR DOOR No. of Shelves/Bin Dairy Corner FREEZER Drawers DuraBase™ Solid Drawer Base Divider IcePlus™ Ice Bin Freezer Light 18.8...

LG Knowledge Base Results

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  • Refrigerator: Error Codes - LG Consumer Knowledge Base
    This may be blocking cooling vents. Article ID: 6404 Views: 3342 No ice Freezer frost buildup Refrigerator leaking from freezer compartment to ice maker section. Try unplugging refrigerator for 3 to 4 hours. Check inside freezer compartment for frost or other items that may be the result of ice or frost build up on the fan that directs air from...
  • VIDEO Refrigerator: Water Filter Change, Round Long Cartridge - LG Consumer Knowledge Base
    ... updated: 02 Nov, 2009 Views: 1397 Refrigerators -> Side by pressing and holding the BUTTON for 3 seconds. 1. / Refrigerators VIDEO Refrigerator: Water Filter Change, Round Long Cartridge Replace the filter when the indicator light comes on to tell you need to replace the filter soon. 2. Water filter needs replacement once six months. After replace the filter, press and hold...
  • LG Room / Window AC General FAQ - LG Consumer Knowledge Base
    ...If the [TEST] button will not ...Motor runs but it is sized appropriately for your home will be done if the unit will not trip, or the [RESET] button does not restore power the unit may ice up or Icing...be necessary to try them in the...the open doors or ...is condensed during times of the unit ...turned on the right hand side of the air conditioner, and fold the guide up . The refrigerant...

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