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LG 60PV250 Support Question

LG 60PV250 Support Question

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Question posted by birdwiz on May 22nd, 2014

My Lg 60pv250-ub Goes Black But The Sound Still Works

The picture keeps going black but the sound works. If you turn the TV off and then back on it works for about 15 minutes before it goes black again. Is this a common problem?

Current Answers

Answer #1: Posted by TheWiz on May 23rd, 2014 9:21 AM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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I recommend calling LG support at 800-243-0000 so they can walk you through some troubleshooting.

Related LG 60PV250 Manual Pages

Owner's Manual - Page 1

OWNER'S MANUAL PLASMA TV Please read this manual carefully before operating your set and retain it for future reference. 42PT200 50PT200 42PT350 50PT350 60PV250 50PV400 60PV400 50PV450 60PV450 42PT250U 50PT250U 50PV550U 60PV550U 42PT350C 50PT350C 50PV450C 60PV450C P/NO : SAC34173308(1106-REV03) www.lg.com
Owner's Manual - Page 2

...turning the equipment off and on a circuit different from LG Electronics. Increase the separation between the equipment and receiver. - Consult the dealer or an experienced radio/TV... do not expose this product to Part 15 of important operating and maintenance (servicing) ...equipment does cause harmful interference to radio or television reception, which the receiver is encouraged to...
Owner's Manual - Page 5

... and reliability of the TV. 29 Generated Sound "Cracking" noise: A cracking noise that occurs when watching or turning off , unplugged and all...where it . This does not affect the performance of the TV. 27 Keep the product away from a high-speed switching circuit, which supplies...is generated from direct sunlight. 28 Dot Defect The Plasma or LCD panel is gener- Do not clean with...
Owner's Manual - Page 7

... 86 Balance 87 TV Speakers On/Off Setup 88 Audio Reset 89 Stereo/SAP Broadcast Setup 90 Audio Language 91 On-Screen Menus Language Selection 92 Caption Mode - Digital Broadcasting System Captions 94 - SOUND & LANGUAGE CONTROL Auto Volume Leveler (Auto Volume 82 Clear Voice II 83 Preset Sound Settings (Sound Mode) 84 Sound Setting Adjustment...
Owner's Manual - Page 8

.... It includes Cinema, Sports, and Game Modes. Automatically enhances and amplifies the sound of roughly a million or more detailed picture. Image burn is displayed on your TV through the ISFccc mode. I In order to complete your local dealer to help keep dialogue audible when background noise swells. To obtain your registration code, locate the...
Owner's Manual - Page 13

.../50PT200, 42/50PT350, 42/50PT350C, 42/50PT250U, 50PV400, 50PV450, 50PV450C, 50PV550U) Stand Base 4 Fix the 4 screws securely using the holes in the back of the TV. x 4 M4x28 (For 60PV250, 60PV400, 60PV450, 60PV450C, 60PV550U) x 4 M4x26 (For 42/50PT200, 42/50PT350, 42/50PT350C, 42/50PT250U, 50PV400, 50PV450, 50PV450C, 50PV550U) 13 Stand Body x 3 M5x24 (For...
Owner's Manual - Page 17

...not liable for assembly are shown in severe personal injury. G LG is used . It may damage the TV or cause the TV to a fall and result in the table. LG recommends that you use screws that do not comply with the VESA... mount. PREPARATION VESA WALL MOUNTING Install your wall mount on their specifications. LG is turned on the wall mount used or the consumer fails to a wall.
Owner's Manual - Page 29

...keeping a fixed image on the screen. G In PC mode, there may be positioned on the PICTURE menu until the picture... 1600x1200 74.537 59.869 1920x1080 66.587 59.934 For 60PV250, 50/60PV400, 50/60PV450, 50/60PV450C, 50/60PV550U 29 ... NOTE G Depending on the graphics card, some resolution settings may not work if a HDMI to be noise associated with the resolution, vertical pattern,...
Owner's Manual - Page 36

... switch the sound off, press the MUTE button. 3 You can cancel the Mute function by using the INPUT button on the remote control. 3 When finished using the TV, press the POWER button on vacation, disconnect the power plug from the wall power outlet. WATCHING TV / CHANNEL CONTROL WATCHING TV / CHANNEL CONTROL TURNING ON TV 1 First, connect...
Owner's Manual - Page 50

... SIMPLINK device with HDMI cable without additional cables and settings. G When you select a device with the logo are turned off in the user menus. This TV may work with devices with HDMI-CEC support, but only devices with home theater functionality, the sound output automatically switches to the rear terminal (HDMI terminal) of the...
Owner's Manual - Page 61

...play . G This TV can not play time. G A damaged or corrupted music file that does not play displays 00:00 as shown below) will not work. 61 Sound Mode Auto Volume Clear Voice ll Balance 1 Q.MENU Show the Sound Mode. 2 Make ...button to prevent a fixed image remaining on the screen for TV speaker, Set Audio features in choose options will automatically move across the screen when there is...
Owner's Manual - Page 86

...Select O n or O f f. 4 BACK Return to sound realistic. EXIT Return to cope with different user environments. AUDIO Auto Volume Clear Voice II Balance Sound Mode TV Speaker Move Enter : Off : Off +3 0L R ... Bass 50 TV Speaker : On Close E 1 Home 2 ENTER Select AUDIO. I If sound quality or volume is recommended to use a separate home theater system or amp to TV viewing. I...
Owner's Manual - Page 88

... Surround: Off • Treble 50 • Bass 50 • Reset TV Speaker : On Off On 1 Home 2 ENTER Select AUDIO. SOUND & LANGUAGE CONTROL 88 Select TV Speaker. 3 ENTER Select O n or O f f. 4 BACK Return to TV viewing. EXIT Return to the previous menu. SOUND & LANGUAGE CONTROL TV SPEAKERS ON/OFF SETUP Turn the TV speakers off if using external audio equipment.
Owner's Manual - Page 93

SOUND & LANGUAGE...on the screen and is programmed to TV viewing. usually the audio portion of the TV screen; This function is only available when Caption Mode is set when you turned the power off. Select Caption. 3...be available for the words that appear in a large black frame and almost cover the entire screen; This TV is usually the program's dialog. OPTION Language Input ...
Owner's Manual - Page 95

...Font 1 Text Color White Text Opacity Solid Bg Color Black Bg Opacity Solid Close 1 Home 2 ENTER Select OPTION. EXIT Return to the previous menu. Return to TV viewing. I S i z e: Set the word ...bottom of the screen, use it to see the caption language. A preview icon is turned On. SOUND & LANGUAGE CONTROL Caption Option Customize the DTV/CADTV captions that appear on t, etc.,...
Owner's Manual - Page 98

... / 2009 /10:10 AM Repeat Hour Minute F Once G 6 AM 30 Input Channel Volume TV TV 2-0 30 Close I Only for the On Time to work. TIME Clock Off Time : Off On ... O f f. The Off Time function overrides the On Time function if they are both set Hour or Minute. 6 BACK Return to sound level at turn -on . 4 Adjust to the previous menu. TIME SETTING 98 Select Off time or On time. 3...
Owner's Manual - Page 99

SLEEP TIMER SETTING The Sleep Time turns the TV off automaically after 15 minutes. Q.Menu Aspect Ratio Picture Mode Sound Mode Caption Multi Audio Sleep Timer CH Del/Add/Fav Eject USB 16:9 Vivid Standard Off English F Off G Add Eject Close 1 Q.MENU Select Sleep Timer. 2 3 EXIT Select O f f, 1 0, 2 0, 3 0, 6 0, 9 0, 1 2 0, 1 8 0, or 2 4 0 minutes. Return to the previous menu. For 42/...
Owner's Manual - Page 112

... no when connecting HDMI screen display. I Check your service center, if the picture has not appeared after five minutes. The problem may be automatically turned off I Is the sleep timer set : TV, VCR etc. APPENDIX TROUBLESHOOTING Abnormal Operation The remote control doesn't work I Check to see if there is any function to restore the brightness of...
Owner's Manual - Page 113

... saying "This file is invalid" or the audio is working normally but the audio is not working . I Check whether the bit rate is supported. I Check whether the frame rate is supported. I Try another channel. I Are the audio cables installed properly? I Sound muted? Audio Problems Picture OK & No sound No output from one of the speakers Unusual...
Owner's Manual - Page 115

... x Depth) With stand Without stand Weight With stand Without stand Current Value / Power consumption Power requirement Television System Program Coverage External Antenna Impedance Environment condition Operating Temperature Operating Humidity Storage Temperature Storage Humidity 60PV250 (60PV250-UB) 1390.8 mm x 905.2 mm x 334.7 mm (54.7 inch x 35.6 inch x 13.1 inch) 1390.8 mm x 835.5 mm...

LG Knowledge Base Results

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  • NetCast Network Install and Troubleshooting - LG Consumer Knowledge Base
    .... If the Quick Setup doesn't work or there are separate articles for it to say it into the network. 1) Go to the Network Menu on the TV and choose the Network Setting option...problem. In most cable or DSL modems, but will work also. You can 't Turn off . By Ethernet cable, we recommend using a wireless kit, power line adapter, or a network cable built into a wireless one on the TV...
  • Television Picture Color - LG Consumer Knowledge Base
    ... disappears it will cause a black and white picture. If there is with that red and blue cables have the same problem, TV may require service. Try using a new or another cable. If problem continues to adjust brightness, contrast and color in TV -> LCD TV Television Aspect Ratio Closed Caption Issues Television remote control not working Recording Issues: Instant Record Telelvision...
  • Z50PX2D Technical Details - LG Consumer Knowledge Base
    ...two 15-watt speakers) delivers ample sound for desk placement (on the supplied stand) or wall mounting (with DVI sources but includes digital audio. What's in the Box Plasma TV, remote... inches (WxHxD) with the source device. With a gas-plasma screen you 'll be able to a clearer picture. It includes such television features as a PC monitor? It offers the following fields. ...

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