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Kodak S1220 Support Question

Kodak S1220 Support Question

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Question posted by SJBrunner on March 8th, 2015

Replacing A Lost S1220 Software Dongle

is there a way that I can replace a lost dongle for my S1220 photo scanner? Or is there a way to opperate the system without the dongle?

Current Answers

Answer #1: Posted by BusterDoogen on March 8th, 2015 1:49 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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October 30th, 2011

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The hardware key included with the product is a software security device (also known as a USB key, WIBU key or dongle) which allows the KODAK s1220 Photo Scanning System software to operate. Without it, you cannot run the software. Each hardware key has a specific serial number corresponding to a particular product. Only one key is provided per system and these are tracked by Kodak. If you have problems with the hardware key, call the Kodak support center. The Kodak support center representative will diagnose the problem. If your hardware key is defective and under warranty, a new hardware key will be shipped to you. When you receive your new hardware key, you will be provided with instructions on how to return your original hardware key. If you do not return the original key, you will be charged for another KODAK s1220 Photo Scanning System. Additional hardware keys are available for purchase at a reduced price while the KODAK s1220 Photo Scanning System is under a Service Maintenance Agreement, otherwise you will be charged the current list price of a complete KODAK s1220 Photo Scanning System. DO NOT LOSE your key. We suggest attaching the hardware key to the USB cable that comes with the scanner or attach it to the PC.

1 (800) 822-9442 Eastman Kodak, Customer service.

I hope this is helpful to you!

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Answer #2: Posted by aureliamarygrace on March 8th, 2015 2:02 PM
aureliamarygrace

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December 31st, 2012

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These software support links will give you a better answer to your query:

http://graphics.kodak.com/DocImaging/US/en/Support...

http://graphics.kodak.com/DocImaging/US/en/Product...

Or you may call:

Support Center :1-800-822-1414

For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-1414

For Technical Documentation and FAQ's available 24 hours a day: Website:

www.Kodak.com/go/docimaging


Related Kodak S1220 Manual Pages

User Guide - Page 6

... Installation CD in a variety of ways; Smart Touch software, included with the system, also supports general document scanning on the Installation CD. • Installation Guide - Keep this User's Guide the following guides are also available on the Kodak s1220 Photo Scanning System. the TWAIN datasource is provided on how to the scanner so you can also be...
User Guide - Page 7

Accessories What's in document scannings1220 Photo Scanner driver software - Read Me First - Miscellaneous flyers 1-2 A-61601 February 2010 CAT No. 863 6870 • Kodak A3 Flatbed Accessory - Installation CD including: • Kodak s1220 Photo Scanning Software • Smart Touch software for use in document scanning • Optional output tray kit • USB 2.0 ...
User Guide - Page 8

... be left in conjunction with the Function window displaying an "E". otherwise, use with the s1220 Photo Scanning System. holds up to internal components; Input tray - Function window, Scroll button and Start button are scanning 5 photos or less; Scanner components Front view Scanner cover Input tray Function window Scroll button Start button LED indicator Tilt button Standard output...
User Guide - Page 9

... separation of various sizes, thicknesses and textures of paper and photos through the scanner. opens the scanner to allow access to be removed when cleaning or replacing the feed module or feed module tires. Separation module release lever - for photos that require special handling, e.g., photos that are scanning. Feed module cover - Feed module, rollers and separation module...
User Guide - Page 11

... Installation Guide that use a USB software dongle before starting the s1220 Photo Scanning System installation. • Close any scanning applications including the Scan Validation Tool and Smart Touch. • Remove any scanners attached to the PC before installing the s1220 Photo Scanning Software application. • Install the software before connecting the scanner to the PC. • Be...
User Guide - Page 13

...a message will be displayed. Restart the PC. Installing the Kodak Driver Software 1. Insert the Kodak s1220 Photo Scanner Installation CD in the c:\Scanned_Pictures default directory, click OK. NOTE: If ..., access the drive where the CD is displayed. 4. The s1220 Photo Scanner shortcut will be displayed to store the scanned images in the CD-ROM drive. Select Install Language. 3....
User Guide - Page 15

... be in the downward position when using this output tray. Press and hold the tilt button and rotate the scanner body to the downward position. A-61601 February 2010 2-5 Attaching the optional output tray kit The Kodak s1220 Photo Scanner is recommended when scanning large stacks of position. 2. Remove the standard output tray from underneath the...
User Guide - Page 18

...the power cord is located within 1.52 metres (5 feet) of power cords packed with your scanner. 2. Attach the USB cable to the proper USB 2.0 port on your region from the ...end of the scanner. 6. Refer to the power supply. Make sure the power outlet is securely attached to the scanner. Connecting the power cord and USB cable When the s1220 Photo Scanning Software application has been ...
User Guide - Page 19

... TO REPLACE THE DONGLE. Turning on the front of the scanner to the On (|) position. Press the button on the back of the scanner will stop flashing and stay green. 2. When the installation process is complete and you turn on the scanner, the LED indicator on the scanner 1. Wait for the USB software dongle to scan photos, insert the USB software dongle...
User Guide - Page 20

... is provided on all screens below the title bar. Messages are available when using the Kodak s1220 Photo Scanning System. Exit: closes the Kodak s1220 Photo Scanning Software. All screens within the Kodak s1220 Photo Scanning System provide the following icons: About: displays the software version and copyright information. 3 Screen Descriptions Contents Customer Order Information screen...
User Guide - Page 25

... color, contrast, brightness, etc.) all of scanned images. these settings see the section entitled, "Scan Settings screen". Image Cleaner Tool - when checked, the s1220 Photo Scanner will make every attempt to batch: the batch scan mode, sharpen images and the resolution. Settings - when selected, the s1220 Photo Scanning Software will make every attempt to properly automatically...
User Guide - Page 41

... You must make an entry in the Order # field to 51 alphanumeric characters in this order. The Scan Images screen will be sure the s1220 Photo Scanner is on and in the Ready state and the USB software dongle is inserted in the available fields. 4. Enter up to identify this field. 3. If desired, enter the last...
User Guide - Page 43

... works effectively for the s1220 Photo Scanning Software to the correct orientation. The 16-Up Display window will be cleared, and the rescanned images will be displayed in this order, place more photos, make enhancements, etc. As photos are being scanned, the scanned images will be displayed on each displayed image to rescan and replace the last flatbed or...
User Guide - Page 65

... image from the dust in the scanner. Monitoring Streaks - For pre-separation pad installation procedures, see "Replacing the pre-separation pad" in your photos face-up in smaller batches (approximately 50) then review these images with a third-party viewing application. 6-4 A-61601 February 2010 The Kodak s1220 Photo Scanning System software has been enhanced to ensure a streak...
User Guide - Page 69

...it will complete the WIBU software installation. • The Kodak s1220 Photo Scanning System has a fixed screen size of the s1220 Photo Scanning System. This may access files in the output folder while in use a USB software dongle before starting the s1220 Photo Scanning System installation and power down any attached scanners. • The USB software dongle should be installed during...
User Guide - Page 71

... System configuration error. Please Kodak s1220 Photo Scanning System. Refer to Chapter check PrintScan.ini. The s1220 Photo Scanning System software does not support the i1220 Plus Scanner drivers. Reboot the PC then power on the KODAK s1220 Photo Scanning System Software CD. This will reinstall the correct version of the s1220 Photo Scanner drivers. 1120 Image Cleaner Tool failure...
User Guide - Page 72

... supported by the Kodak s1220 Photo Scanning System. Verify that appropriate media has been inserted into the CD/DVD burner, the burner has had time to spin up , and the media is writable and has not been closed / finalized. 4008 Create File System Error. Verify that the supplied s1220 USB software dongle is writable and has...
User Guide - Page 73

.... 9003 retry. If this chapter. If the error persists, contact Kodak Service. 9005 Please check if scanner is connected and powered on. Verify that the supplied s1220 USB software dongle is on the PC. Reinstall the Kodak s1220 Photo Scanning System. Refer to STW. Please contact Contact Kodak Service. If the error persists, contact Kodak Service. 9006...
User Guide - Page 75

...is supported; a duplex scanner which provides scanning at 300 dpi. document feeder capacity of photos is 24 bits (8 x 3) 300, 600 and 1200 dpi Single-page JPEG photo scanning 63.5 x 50 mm (2.5 x 2 in.) Scanner - 215 x 863... Bundled Software Kodak s1220 Photo Scanner - ID card thickness: up to 25 mixed-size photos per minute in color at up to 85% Energy Star qualified scanners Off ...
User Guide - Page 76

... you want to run the Kodak s1220 Photo Scanning System: • 3.2 GHz processor, 250 MB free hard disk space, 1 GB RAM for 300 dpi (2 GB for Windows 7) or 3 GB RAM for 600 and 1200 dpi (4 GB for Windows 7) • Two USB 2.0 ports (1 for the scanner, 1 for the USB software dongle) • Supported operating systems. All operating...

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