Put New Ink Cartridges In Printer But Computer States Ink Levels Are Low And Won

Resetting the cartridge counter [if one has a defective chip or a manually refilled cartridge]: POSSIBLE

1) Look for the chip on one corner of the cartridge
2) Notice a black line dividing the chip. Apparently,it is a circuit that carries the count of pages printed to a counter.
3) Using an exacto knife - of a sharp pointed knife - cut the line. The instructions I read were to 'insert the blade under the line." I couldn't do that, so I just scraped the line with the point of a knife until there was a visible gap.
NOTE: I had to do it in daylight; you may have better eyes.
4) Put in the cartridge and turn off the machine, for at least five seconds.
5) When you turn on the machine, the status graphic for the cartridge shows full.
6) Print until the colors begin to be faded or unbalanced, and then replace - or refill - the cartridge
7) CAUTION: Since there is no longer an operable counter controlling the printer, it is possible to run completely out of ink, which could damage the printer. Of course, it should be obvious [see point #6, above] long before that point.
8) FINAL OBSERVATION: Refilling cartridges is straightforward, but it is easy to spill the ink. Wear the plastic glove provided with the ink bottles. Make sure you have enough newspapers to absorb such spills.