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Kenwood KDC-X993 Support Question

Kenwood KDC-X993 Support Question

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Question posted by mkwatson on April 15th, 2012

Kenwood Kdc-bt7043u

Trying to update firmware but in the firmware update menu it keeps telling me "device full," however when I try to delete the devices it says that there aren't any, also this is the first time I'm updating this device so I'm presuming it's not the space allotted for firmware that is full. I was just wondering how I get past this stage and if I have made a mistake to get me to this stage?

Current Answers

Answer #1: Posted by dqlarkin on May 6th, 2012 5:05 PM
This answer was accepted by the poster of the original question.
dqlarkin

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May 6th, 2012

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I had the same problem, and couldn't upgrade the BlueTooth (BT) firmware until it was fixed (Kenwood's firmware upgrade requires a BT connection and a PC with BT support).

The "security clear" menu option seems to reset the entire unit, and this cleared the BT devices.  I am about to try and upgrade the firmware to the most recent - lets hope that fixes it.

Answer #2: Posted by dqlarkin on May 6th, 2012 5:18 PM
dqlarkin

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May 6th, 2012

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Also, just got this from Kenwood support - another way to reset it:


If you haven't already done so, please reset the radio by lowering the faceplate and using a pin to press the reset button just below the EJECT button.  Once reset, check your device list once more.  If there are any devices now appearing, delete them by doing the following:

1. Press the SRC button and select STANDBY.
2. Press the FNC button.
3. Push the control knob to the left.
4. Turn the control knob to select MENU and push the knob in.
5. Turn the control knob to select DEVICE DELETE and push the knob in.
6. Press and hold the control knob for at least 1 second.
7. Turn the control knob to select the device/phone and press the knob in.
8. Turn the knob to select YES and press the control knob in.
9.  Press the FNC button to exit.

Answer #3: Posted by dqlarkin on May 6th, 2012 9:09 PM
dqlarkin

Member since:
May 6th, 2012

Points: 1,160
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Actually, I think I was wrong about "Security Clear" - the manual just says that clears the security code, not the unit.  My battery ran dead while I was trying things, and I think I mistook its affect for what happened when I tried Security Clear.  In any event, the affect of the dead battery cleared the BT problem (and all my settings), making it possible to delete BT devices again.  I took the opportunity to upgrade to the most recent BT firmware, but unless you have access to a bluetooth laptop this won't be an option for you.  I suggest just resetting the unit the way Kenwood support says - it will probably have the same affect and allow you to delete BT devices again.   Write down all your settings first though!

Related Kenwood KDC-X993 Manual Pages

Instruction Manual - Page 1

... to read through this instruction manual. CD-RECEIVER KDC-X993 KDC-HD942U KDC-X693 KDC-MP642U INSTRUCTION MANUAL Take the time to the model and serial numbers whenever you obtain the best performance from your new CD-receiver. Model KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Serial number US Residence Only Register Online Register your Kenwood dealer for information or service on the...
Instruction Manual - Page 2

...Deterrent Faceplate Audio Adjustments 28 10 Audio Control Audio Setup Sound Setup 29 Cabin selection 13 Speaker setting DTA (Digital Time Alignment) ...device You Wish to Connect Deleting a Registered Bluetooth device Displaying the Firmware Version Adding a voice dialing command Setting a Voice Command for Category 20 SMS (Short Message Service) Downloading the SMS Satellite Radio...
Instruction Manual - Page 3

...terminals on the Demonstration mode. In such a situation, remove the disc and wait for the first time, cancel the (page 27). If the unit still does not operate normally after removing the burrs ... can only play a CD-R or CD-RW that conform to your CD-R/CD-RW writing software, and your Kenwood dealer to make sure that they work with a clean soft dry cloth. Handling CDs • Do not touch...
Instruction Manual - Page 4

..."), CD ("CD") , Auxiliary input ("AUX"), and Standby ("STANDBY") Press at least 2 seconds. SRC Select mode 1: Press the [SRC] button and then turn off the power. ⁄ • The SRC Select mode can be set up for each source function. 4 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Set "Built in AUX" described in (page 6) to "ON". : Select "MENU...
Instruction Manual - Page 5

... playable audio file, media, and devices, refer to AM when pushing toward left or right. When a CD is inserted, the "CD-IN" indicator is first to select the remove mode, and the remove the USB device. USB device removing: [0] Press this button is supplied. Hands-free phoning Microphone: (Accessory of the stations in order of KDC-X993) The...
Instruction Manual - Page 6

... 2 seconds so that you need to keep pressing the Control knob is connected. : Sets "ILM MSC SYNC" in the menu to "OFF". : Refer to the reference page. - : Can be set the source function item ON/OFF. • Some items require you to (page 48). 6 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Push the Control knob towards...
Instruction Manual - Page 8

... HD Radio. KDC-X693) or brightness (KDC-HD942U/ KDC-MP642U) is turned on /off the display when no operation is poor. "50" Displays the tag memory usage of satellite radio. - - Specifies the destination of AUX input sound when the * Dual Zone function is changed in amplifier. * "REAR"*/ "FRONT" - Display the firmware version and update the firmware...
Instruction Manual - Page 10

...TYPE [C]") or "Clock" Date "Date" Blank "Blank" In CD & External disc source Information Disc title Track title Play time Spectrum analyzer & Clock ("TYPE [A]/[B]") or Clock ("TYPE [C]") Date Blank Display "Disc title" "Track title" "P-Time" "Speana/Clock" or "Clock" "Date" "Blank" 10 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Displays a line of display types. Display Settings...
Instruction Manual - Page 11

...English | 11 For how to select Function Control item, refer to on the bottom line of KDC-X993/ KDC-X693) • Some items cannot be selected depending on the display type and row. &#... the Control knob towards up or down. In Audio file/ iPod source Information Title & Artist name Album & Artist name Folder name File name Play time Play time bar (iPod only)* Spectrum analyzer & Clock ("TYPE...
Instruction Manual - Page 24

... to select source item, refer to connect Bluetooth. 24 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Operate the main unit of the audio player to of the operations above cannot be performed if the Bluetooth audio player is not ready for starting or stopping playback. • Some audio players cannot be connected, see (page 36). • You...
Instruction Manual - Page 36

... eight digits to this unit. 1 Select PIN code edit mode Select "MENU" > "PIN Code Edit". Select "KENWOOD BT CD/R-2P2"/ "KENWOOD BT200" from this unit 1 Select Bluetooth device registration mode Select "MENU" > "Device Regist". Move to (page 6). 2 Enter PIN code edit mode 36 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC-MP642U Push the Control knob towards left. 5 Transmit the PIN code Press...
Instruction Manual - Page 43

In Satellite Radio tuner source Preset band select [FM] Channel select [4]/[¢] Recall preset channels [1] - [6] In Audio control Audio item select [AUD] Adjust the Audio item [VOL] ⁄ • Refer... AUD In Tuner/HD Radio source Band select [FM]/[AM] Station select [4]/[¢] Recall preset stations [1] - [6] FM/AM 2-ZONE 0 - 9 DIRECT (page 15, 16, 19) In CD/USB source Music select ...
Instruction Manual - Page 45

... (.m4a), MP3 (.mp3), WMA (.wma) • Playable disc media CD-R/RW/ROM • Playable disc file format ISO 9660 Level 1/2, Joliet, Romeo, Long file name. • Playable USB device USB mass storage class • Playable USB device file system FAT16, FAT32 Although the audio files are complied with the standards listed above, the play...
Instruction Manual - Page 47

... Standard following Bluetooth specifications: Version Profile Bluetooth Standard Ver. 1.2 A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) ⁄ • A2DP is a profile designed to transfer the music from an audio player. • AVRCP is put on the site, www.kenwood.com. However, it may be impossible for such units to communicate with...
Instruction Manual - Page 48

Appendix Menu Glossary • AMP Selecting "OFF" turns off the built-in the positive. When unable to play special format CD, set this function to "2" to "2". In addition, audio files cannot be played when set the right and left positions to the center of the preset time interval for your vehicle. In addition, you can...
Instruction Manual - Page 51

...power control terminal. Connecting Wires to Terminals To USB device USB connector (1m) ⁄ Do not remove...the telephone rings or during conversation. ⁄ To connect the Kenwood navigation system, consult your car is required. Depending on what ...the relevant instruction manuals. Microphone (Accessory5) Microphone input (KDC-X993 only) Steering remote control (Light Blue/Yellow) REMO....
Instruction Manual - Page 54

Troubleshooting Guide Some functions of this unit may be disabled by some settings made on this unit. ! • Cannot set up the subwoofer. • No output from the subwoofer. • Cannot set up the subwoofer position of Manual position setting. ▲ • of (page 4) is not set to On. • The Dual zone function is enabled. ☞ (page 28) ! • Cannot set up the subwoofer...
Instruction Manual - Page 56

...device and then reconnect it. ➪ Confirm that the software for the USB device/iPod. iPod Error: Connection to be recognized because of HD Radio...; The connected USB device contains no playable audio file. • Media...device. If this message still appears, press the reset button on again. N/A Channels: No receivable channel and category. 56 | KDC-X993/ KDC-HD942U/ KDC-X693/ KDC...
Instruction Manual - Page 57

... (Audio/Video Remote Control Profile) CD player section Laser diode : GaAlAs Digital filter (D/A) : 8 Times Over Sampling D/A Converter : 24 Bit Spindle speed : 500 - 200 rpm (CLV) Wow & Flutter : Below Measurable Limit Frequency response (±1 dB) : 10 Hz - 20 kHz Total harmonic distortion (1 kHz) KDC-X993/KDC-X693: 0.008 % KDC-HD942U/KDC-MP642U: 0.010 % Signal to Noise ratio (1 kHz) KDC-X993...
Instruction Manual - Page 58

...Audio Layer-3 WMA decode : Compliant with Windows Media Audio AAC decode : AAC-LC ".m4a" files Audio section Maximum output power : 50 W x 4 Full Bandwidth Power (at less than 1% THD) : 22 W x 4 Speaker Impedance : 4 - 8 Ω Tone action (KDC-X493, KDC...- 16 kHz ±9 dB Preout level / Load (CD) KDC-X993/KDC-X693/KDC-HD942U : 4000 mV/10 kΩ KDC-MP642U: 2500 mV/10 kΩ Preout impedance : ...

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