Get support for Kenwood KDC-352U

Kenwood KDC-352U Support Question

Kenwood KDC-352U Support Question

Find answers below for this question about Kenwood KDC-352U.
Need a Kenwood KDC-352U manual? We have 1 online manual for this item!
Question posted by smithmatt118 on March 5th, 2012

Kenwood Kdc-352u

my kenwood kdc-352u has a problem. the screen just flashes "protect" and wont let me do anything. i think someone tried to steal it but i misplaced my owners manual.

Current Answers

Answer #1: Posted by quaff on March 9th, 2012 3:13 PM
This answer was accepted by the poster of the original question.
quaff

Member since:
November 13th, 2011

Points: 537,590
1,140
points
First, you will want to make sure that ALL connections, from the back of the unit all the way to the speaker connections (and everything in between), are wired correctly and have proper protection/insulation. Once you are are sure of this, then you will need to reset the unit (remove faceplate and along the bottom edge, slightly to the left of center is a small button that you can press and hold using a ballpoint pen or similar). Once unit is reset, give it another shot. If you are still having issues, then I regret to say that it will need to be serviced. Good luck!

 

Answer #2: Posted by jpulickal on March 12th, 2012 9:46 AM
jpulickal

Member since:
March 12th, 2012

Points: 2,300
90
points

The Protect display happens due to two reasons. (1) wiring is short and (2) unit is broken.

Apply this procedure after verifying the units wiring. Failure to correct any wiring problem

Remove all DC power (Remove harness) from the unit.

Simultaneously press and hold the MENU and the UP button and apply the power (insert the harness). “DC ERR” will be displayed. If “Chk wiring or Protect" message reappear, retry steps again

Press the UP arrow. If "DC ERR1" is displayed, press and hold the UP arrow to display DC1 OK.

Now press the DOWN arrow. If DC ERR2 is displayed, press and hold the DOWN arrow to display DC2 OK.

Remove the harness. Remove the faceplate. Connect the harness. Press the reset button (in the tiny hole). Reinstall the faceplate and power on. Operation should be restored

If “Chk wiring or Protect…” message reoccurs, re-inspect the external wiring and correct any error and attempt procedure again. If it doesn't work again, the unit is broken.

Related Kenwood KDC-352U Manual Pages

Instruction Manuals - Page 1

... with installation and operation procedures will help you call upon your Kenwood dealer for information or service on the warranty card, and in the spaces designated on the product. KDC-X396 KDC-352U KDC-252U KDC-202U KDC-MP252U KDC-MP152U KMR-350U CD-RECEIVER INSTRUCTION MANUAL AMPLI-TUNER LECTEUR DE CD MODE D'EMPLOI REPRODUCTOR DE DISCOS COMPACTOS RECEPTOR...
Instruction Manuals - Page 2

...accessory. (page 19) When a call comes in, "CALL" appears. The audio system resumes. 2 "CALL" disappear and the audio system resumes. with remote controller (RC-405) Direct Music Search Functions of ...call To use this feature, connect the MUTE lead to the audio system during a call ends, "CALL" disappear. The audio system pauses. CONTENTS Safety 3 Preparation 4 How to attach/...
Instruction Manuals - Page 3

... you experience problems during installation, consult your Kenwood dealer to ... that they work with your Kenwood dealer. Driving with a dry... stated in an online manual on the reverse side ...on it. Remove the rims from this manual are used to the monitor or unit.... careful not to this manual indicates the iPod or iPhone...on the following site: www.kenwood.com/cs/ce/audiofile/ CAUTION...
Instruction Manuals - Page 6

... . - Selects thumbs down/up (for Pandora). 6( ) ENT Pauses/resumes playback of a disc/ USB device/ iPod/ Pandora. 4 / ¢ ¢ + 4 / ¢ + ¢ Searches for explanation in this manual are of (unless mentioned otherwise). Selects track/file. The illustration and button names used for radio station. For : The power will be turned off if...
Instruction Manuals - Page 7

...display demonstration (except for about 20 seconds. 4 Hold to select [NO] in clock display screen. When you turn the volume knob to finish the procedure. Continued... 7 For : Selects ...ENGLISH Main unit Remote controller SCRL DISP - For : iPod - AUD Enters [AUDIO CONTROL] / [AUDIO CTRL] settings directly. - If no operation is selected as the initial setup. 2 Press the...
Instruction Manuals - Page 8

... Editor" This unit supports the PC application "KENWOOD Music Editor Light ver1.1" or later. In the Instruction manual, the term "USB device" is played. Clock hour flashes on "KENWOOD Music Editor Light ver1.1," refer to play as a music CD. Press 4 / ¢ to move between audio file disc and music CD. ; 2: Forces to the site above...
Instruction Manuals - Page 9

...." 2 Press repeatedly to select a band (FM1/ FM2/ FM3/ AM). 3 Press 4 / ¢ to search for selection. 4 Hold to finish the procedure. See table below for a station. MANUAL: Manually search for 4 / ¢ buttons. OFF*: Cancels (stereo effect resumes). to select a band. 2 Press DIRECT to confirm. If no operations is done for 10 seconds after...
Instruction Manuals - Page 10

... DISC" appears and "IN" indicator goes off.) Press to resume/pause playback (if necessary). Hold to your disc writing software, and your disc recorder instruction manual.) 3-inch CD cannot be used. USB terminal Slide open the cover, then make the following connection.
Instruction Manuals - Page 11

...8734; : Selects folder/track/file. : Returns to the root folder (or first track for audio CD), press number button 5. To return to the previous folder. 11 ENT : Pauses/resumes ...search, press 4 / ¢. * This operation is selected. • Not applicable for iPod and Kenwood Music Editor. 1 Press DIRECT to search for the files registered in the database created with Basic operations...
Instruction Manuals - Page 12

...the) of songs name will display a correct title, etc. iPod classic - You cannot operate iPod if "KENWOOD" or "✓" displayed on the display. "SEARCH" appears. 2 Turn the volume knob to select a ... iPod with iPod Selecting App & iPod Control Mode Press and hold . To search for - with video - MODE OFF: Control iPod from the unit. * You can enter up to three characters. 6...
Instruction Manuals - Page 14

...Adjusts the subwoofer output level. Press to return to the previous item. 4 Hold to finish the procedure. [AUDIO CONTROL] / [AUDIO CTRL] : While listening to adjust.) TRE LEVEL 14 BASS LEVEL MID LEVEL -8 - +8 (Preset: ... the volume knob to enter [FUNCTION] mode. 2 Turn the volume knob to select [AUDIO CONTROL] / [AUDIO CTRL] or [SETTINGS], then press to enter. 3 Turn the volume knob to make ...
Instruction Manuals - Page 15

... want to adjust.) For : [SUB-W LEVEL/ SUB-W SET/ LPF SUB-W/ SUB-W PHASE] is selectable only if [SWITCH PRE] is set to be in MP3/ WMA audio compression. ; LOUDNESS LOUDNESS LV1*/ LOUD LV1*/ LOUDNESS LV2/ LOUD LV2: Selects your preferred bass boost level. ; OFF*: Cancels. F15 (Preset: 0): Adjusts the rear and front...
Instruction Manuals - Page 16

... mode. 2. Troubleshooting Symptom Remedy/Cause Sound cannot be selected when you select [USER]. 1. "PROTECT" appears and no operations can create your own color (when [COLOR 01] - [COLOR 24... [SETTINGS] Item Selectable setting (Preset: *) AUX NAME SET/ AUX*/ DVD/ PORTABLE/ GAME/ VIDEO/ TV: Selects the desired name for ) DISP DIMMER ON: Dims the display illumination. ; OFF: Cancels...
Instruction Manuals - Page 17

...loading slot. "NO DEVICE" appears. A copy-protected file is sometimes interrupted. "iPod ERROR" appears. This is scratched...sound is played. "READING" keeps flashing. Longer readout time is generated. Check the Pandora... USB device contains no playable audio file. Remove the USB device...If the unit still showing the same display, try to play back as this unit does not...
Instruction Manuals - Page 18

... a car with a 12 V DC power supply, negative ground. Insulate unconnected wires with vinyl tape or other similar material. If you experience problems during and shortly after installation. Caution If your Kenwood dealer. 18 Connect the speaker wires correctly to the terminals to the power source running through the fuse box. Be sure...
Instruction Manuals - Page 19

...Blue (Antenna control wire) Blue/White (Power control wire) MARINE REMOTE For : To Kenwood Wired Marine Remote Control unit (optional accessory) For the latest information on marine accessories please... either the telephone rings or during conversation. (To connect the Kenwood navigation MUTE system, consult your navigation manual.) Car fuse box Ignition key switch To the metallic body or...
Instruction Manuals - Page 21

... (CLV) Wow & Flutter: Below Measurable Limit Frequency response (±1 dB): 20 Hz - 20 kHz Total harmonic distortion (1 kHz): 0.01 % Signal-to change without notice. About Audio file Playable Audio file: MP3 (.mp3), WMA (.wma) Playable disc media: CD-R/RW/ROM Playable disc file format: ISO 9660 Level 1/2, Joliet, Romeo, Long file name.
Instruction Manuals - Page 62

... if an unauthorized change or modification is encouraged to try to correct the interference by the developer to meet ..., and the Pandora trade dress are designed to provide reasonable protection against harmful interference in a residential installation. FCC NOTE This ... nano, and iPod touch are expressly approved in the instruction manual. Connect the equipment into an outlet on , the user is...

Similar Questions

Is There A Way To Get My Kenwood Kdc-he942u Head Unit Out Of Protect Mode?
My KDC-HD942U head unit has gone into protect mode due to changing the car battery. This unit was so...
(Posted by blondepinkamanda 9 years ago)
Does The Kenwood Kdc-352u
Have the ability to show the name of a song that is currently on, or the name of the singer
(Posted by ryankaplowitz 11 years ago)
Kdc-352u
The iPod only works when engine is not running, once I start the car the display says "NO DRIVE". Th...
(Posted by j7smith 11 years ago)
Ask a New Question
Use the box below to post a new question about this Kenwood product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Kenwood Manuals

Find free Kenwood KDC-352U manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Kenwood Reviews

View thousands of Kenwood user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Kenwood customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Kenwood customer service rankings, employee comments and much more from our sister site.