Jabra WAVE Support Question

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Question posted by wcwade on August 23rd, 2012

Bluetooth Connection Dropping On Iphone 4s

My Jabra Wave keeps saying connected, is paired, but has no Audio other than saying "connected". Works intermittently basically. Easy fix or do I junk it and try something else?

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Answer #1: Posted by JabraSupport on August 29th, 2012 11:49 AM

This answer was accepted by the poster of the original question.

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It sounds like you may need to reset your Jabra Wave. To do this, start by removing the Wave from the list of paired devices in your cell phone's Bluetooth menu. Next, turn the Wave on then press and hold the answer/end and volume down buttons until the lights start flashing.

You'll need to repeat the pairing procedure to pair the phone and headset again, but it should work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Thanks,
Tom
Jabra

Related Jabra WAVE Manual Pages

User manual - Page 4

... A Answer/end button B On/off button C StatusDisplayTM with battery indicator and Bluetooth® connection indicator D Charging socket E Volume up/volume down F Jabra Comfort EargelTM B F D E C A A Jabra WAVE 2 This instruction manual will get you for purchasing the Jabra WAVE Bluetooth® wireless technology headset. english THANK YOU Thank you started and ready to make the most of...

User manual - Page 5

... and connection status on hold* - Multiuse™ - Automatic volume adjustment on transmitted and received audio - Noise dependent volume control* - Call waiting* - Noise reduction on receive audio - e-SCO for enhanced audio quality - 128 bit encryption * Phone dependent Jabra WAVE 3 Supported Bluetooth® profiles: HFP, HSP - WHAT YOUR HEADSET DOES english...

User manual - Page 6

...to your headset 2. Use only the charger provided in the box - Activate Bluetooth® on how long you press it . When the battery indicator has a solid red light, your headset. do ... month. Charge your mobile phone The Jabra WAVE is charging. Pair your headset to charge from any other devices as this may damage your headset is easy to the manual for two hours before...

User manual - Page 7

...™ will automatically start up in pairing mode - Your phone will flash on the phone. PAIRING IT WITH YOUR PHONE Headsets are connected to 'discover' or 'add' a Bluetooth® device.* 3 Your phone will say "connected". * Phone dependent Jabra WAVE 5 it is complete and the Bluetooth® status indication on your phone to turn the headset off button towards the symbol "O" to...

User manual - Page 8

...; will say "connected". For optimal performance, wear the Jabra WAVE and your mobile phone on for 3 seconds and the headset voice guidance will be constant on the same side of sight. The headset can be used together. You can manually set the headset to the phone. Jabra WAVE comes with your headset is connected the Bluetooth® connection icon in the above pairing guide...

User manual - Page 10

... JABRA WAVE WITH TWO MOBILE PHONES Jabra WAVE is connected to your mobile phones. Tap the answer/end button to the headset at the same time. HOW THE VOICE GUIDANCE WORKS When your headset has established a connection to operate both phones. See the section "PAIRING IT WITH YOUR PHONE" for instructions. Jabra WAVE 8 This will say "low battery". When your phone (or other Bluetooth...

User manual - Page 11

... time you powered your new Jabra WAVE on the last paired mobile phone. Turn the headset OFF. Please note: - TROUBLESHOOTING & FAQ I want to objects between the headset and the connected device. Ensure that the headset is paired to a device that Bluetooth® is possible to pair your primary phone last. Increase the volume in the headset. - I cannot hear anything in my...

User manual - Page 12

...? 1. Please note that are compliant with the power off and safely protected. - This can also work with Bluetooth® mobile phones. Please consult your headset - Web: www.jabra.com/nasupport (for details. english Will the Jabra WAVE work with 2 mobile phones. The Jabra WAVE is implemented reject call, call on the ability of your device manual for the latest...

User manual - Page 13

... when the Jabra WAVE is a radio technology that you 'end' a call . www.jabra.com/weee Jabra WAVE 11 Bluetooth® phones support either the headset profile, the hands-free profile or both. This makes your phone and the Jabra WAVE recognize each other and automatically work if the devices have not been paired. 4. Passkey or PIN is a code that connects devices, such...

Datasheet - Page 1

... LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA WAVE Bluetooth® Headset Works with any point the connection with your mobile is soon time to recharge. The Jabra WAVE is always crystal clear. And with ease all day comfort • Spoken battery and connection status • Connect to work, on the move or in the car. When you wear...

Datasheet - Page 2

... 6. Quick Start Guide Charge your headset While charging the headset, the battery indicator will say "low battery". Lightweight - End a call - For later pairing turn the headset on or off slider button C StatusDisplayTM Shows battery and connection status Jabra StatusDisplay™ Battery A indicator Bluetooth® connection indicator D Charging socket E Volume up...

Technical Specification - Page 1

... ALL DAY COMFORT SPOKEN BATTERY AND CONNECTION STATUS CONNECT TO 2 BLUETOOTH DEVICES SIMULTANEOUSLY TECHNICAL SPECIFICATIONS WWW.JABRA.COM/WAVE THE BLUETOOTH® WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. More information is available at www.Bluetooth.com or www.Bluetooth.org Bluetooth version 2.1+EDR specification Hands Free Profile (v1.5), Headset profile EDR, SCO, eSCO, Sniff...

Product Manual - Page 4

... you started and ready to make the most of your headset. This instruction manual will get you enjoy it! english THANK YOU Thank you for purchasing the Jabra WAVE Bluetooth® wireless technology headset. ABOUT YOUR JABRA WAVE A Answer/end button B On/off button C StatusDisplayTM with battery indicator and Bluetooth® connection indicator D Charging socket E Volume up/volume down...

Product Manual - Page 5

... hold* - WHAT YOUR HEADSET DOES english Your Jabra WAVE lets you do all this: - Reject calls* - Standby time 8 days - Operating range up to two Bluetooth® devices at the same time Specifications - Supported Bluetooth® profiles: HFP, HSP - Digital sound enhancement via DSP technology - Noise dependent volume control* - Acoustic shock protection - being connected to 10 meters...

Product Manual - Page 7

... phone then asks if you do so both indicators will say "connected". * Phone dependent Jabra WAVE 5 When the headset is flashing. 2 Set your Bluetooth® phone to steady light and the headset voice guidance will flash on your Jabra WAVE for your phone and selecting the option to pair with a passkey or PIN. Follow your phone to confirm with the...

Product Manual - Page 8

... can manually set the headset to a flashing light. Jabra WAVE 6 Make sure the headset is activated on both ears simply by twisting the eargel. When the headset and phone have been paired once, they will be constant on for approximately 5 seconds until the Bluetooth® icon turns from a steady light to pairing mode. You will say "connected". Press and hold...

Product Manual - Page 10

.... When your phone (or other Bluetooth® device) the voice guidance will say "connected". HOW THE VOICE GUIDANCE WORKS When your mobile phones. Get an instant status from the Jabra StatusDisplay™ by a tap on any button on the headset when you have "paired" the Jabra WAVE with both your headset has established a connection to end the active conversation. english...

Product Manual - Page 11

... be used . - english Once you have deleted your headset pairing connection in your new Jabra WAVE on. Last Number Redial will only work on the last paired mobile phone. Ensure that the headset is paired to a device that Bluetooth® is enabled on the phones and the headset will go into pairing mode as the first time you powered your mobile phone...

Product Manual - Page 13

...;C/113°F - In order to rain or other Bluetooth® devices either. Avoid storage at www.bluetooth.com. 2 Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance (approx. 10 meters/33 feet). Jabra WAVE 11 High temperatures may affect operation. including direct sunlight...

Product Manual - Page 206

...;αι 3 Bluetooth connected Bluetooth® στο StatusDisplay™ για 3 connected". Jabra WAVE Jabra WAVE Jabra Comfort EargelTM Jabra WAVE Jabra WAVE 6 CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra WAVE Jabra WAVE Passkey: **** SELECT OK HANDSFREE Jabra WAVE added.