Jabra WAVE Support Question

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Question posted by bigmacsteve on June 26th, 2012

Microphone Quit Working

was talking and microphone just quit working. the rest of the bluetooth still works: can hear, can turn off, i was talking and friend told me it was getting very staticky and he could hardly hear me. Why

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Answer #1: Posted by JabraSupport on June 27th, 2012 2:16 PM

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You might want to try resetting the headset and, perhaps, the phone, as well. Start by removing the Jabra Wave from the list of paired devices in your phone's Bluetooth menu. Next, turn the Wave on, and then press and hold the answer/end and volume down buttons until the lights flash 5 times. Turn the headset off.

Reset your phone by turning it off and (if possible) removing its battery for at least 15 seconds. Replace the battery and turn the phone back on. When you turn the Jabra Wave on it will be in pairing mode and you'll need to repeat the pairing procedure to pair it with your phone again. It will work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra WAVE Manual Pages

User manual - Page 3

english Contents THANK YOU 2 ABOUT YOUR JABRA WAVE 2 WHAT YOUR HEADSET DOES 3 GETTING STARTED 4 CHARGE YOUR HEADSET 4 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 5 WEARING STYLE 6 HOW TO 7 USING JABRA WAVE WITH TWO MOBILE PHONES 8 TROUBLESHOOTING & FAQ 9 Need more help 10 Taking care of your headset 11 Glossary 11 Jabra WAVE 1

User manual - Page 4

This instruction manual will get you for purchasing the Jabra WAVE Bluetooth® wireless technology headset. english THANK YOU Thank you started and ready to make the most of your headset. ABOUT YOUR JABRA WAVE A Answer/end button B On/off button C StatusDisplayTM with battery indicator and Bluetooth® connection indicator D Charging socket E Volume up/volume down F Jabra Comfort...

User manual - Page 5

Multiuse™ - Supported Bluetooth® profiles: HFP, HSP - WHAT YOUR HEADSET DOES english Your Jabra WAVE lets you do all this: - Reject ...- 128 bit encryption * Phone dependent Jabra WAVE 3 Answer calls - Last number redialling* - Always see your battery and connection status on hold* - Talk time 6 hours - Bluetooth® specification version 2.1 with EDR and ...

User manual - Page 6

... the charger provided in the box - Jabra WAVE 4 When the headset is fully charged for five minutes and then turns off. Please note: The lifetime of press Press briefly 2 quickly repeated taps Approx: 1 second Approx: 5 seconds CHARGE YOUR HEADSET Make sure that you press it . Activate Bluetooth® on how long you recharge your device...

User manual - Page 7

... when pairing is discoverable for the first time, the headset will find the Jabra WAVE - english TURNING YOUR HEADSET ON AND OFF - By following a few simple steps, a phone can be asked to 'discover' or 'add' a Bluetooth® device.* 3 Your phone will say "connected". * Phone dependent Jabra WAVE 5 When you want to phones using a procedure called 'pairing...

User manual - Page 8

...for 3 seconds and the headset voice guidance will be worn on the same side of sight. When the headset and phone have been paired once, they will get better performance when there are ... the Bluetooth® icon turns from a steady light to optimize the fit and comfort. If the devices are no obstructions between your headset and your phone Pairing is on the phone. Jabra WAVE comes with...

User manual - Page 9

... - Tap the volume up and down to reject an incoming call . * Phone dependent Jabra WAVE 7 For best results, record the voice dialling tag through your phone for more information about using this feature, tap on your headset to your mobile phone, the call will (subject to phone settings) automatically transfer to end...

User manual - Page 10

... the headset has less than 30 minutes talk time remaining the voice guidance will say "low battery". HOW THE STATUSDISPLAY™ WORKS Bluetooth® Indicates if your headset is connected to your Indicator phone - Solid light means headset is connected to put the active call on a call . - USING JABRA WAVE WITH TWO MOBILE PHONES Jabra WAVE is turned off...

User manual - Page 11

... connection in your mobile phone. Jabra WAVE 9 TROUBLESHOOTING & FAQ I want to reset the headset It is on the last paired mobile phone. You may have "paired" your headset is possible to be used . - Follow the pairing instructions. Last Number Redial will only work on , and that is reset. - Turn the headset ON. In other , with two...

User manual - Page 12

....com/nasupport (for details. It can also work with other Bluetooth® equipment? - I cannot use Reject call, call hold , Redial or voice dialling These features are compliant with Bluetooth® version 1.1 or higher and support a headset and/or hands-free profile. english Will the Jabra WAVE work with other Bluetooth® devices that some features can shorten...

User manual - Page 13

Get more information at www.bluetooth.com. 2. Bluetooth® profiles are the different ways that Bluetooth® devices communicate with other . Dispose of the product according to local standards and regulations. Bluetooth® devices will not work together. 5. Standby mode is when the Jabra WAVE is a radio technology that you 'end' a call . www.jabra.com/weee Jabra WAVE 11...

Datasheet - Page 1

... day long. When you wear the Jabra WAVE, you never miss an opportunity. Reasons to work, on the move or in the car. AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA WAVE Bluetooth® Headset Works with any point the connection with your...

Datasheet - Page 2

... turn on the phone and set your phone to search for the first time, the headset will automatically start up to be repeated with Bluetooth 2.1 + EDR & eSCO 10. Charging plug: USB Micro-B, 5-pin * Phone dependent Datasheet_NA_Jabra_WAVE_07/10 JABRA® IS A REGISTERED TRADEMARK OF GN NETCOM A/S WWW.JABRA.COM/WAVE Activate Bluetooth on your Jabra WAVE for Bluetooth...

Declaration of conformity - Page 1

...; tuote on behalf of GN Netcom A/S by: Name: Lily Zhuang Position: TA Engineer EN Hereby, GN Netcom declares that the products identified as Jabra WAVE Bluetooth® Wireless Headsets Type Identifier : BTE3 to which this product is in compliance with the following standard(s): SRD EMC Safety Safety EN 300 328 v1.7.1 (2006) EN...

Technical Specification - Page 1

... compliance Supported Bluetooth profiles Supported modes Operating range Paired devices Talk time Standby time Charging time Weight Dimensions, main unit Microphones Speaker Operating temperature Storage temperature Waterproof Rain shower proof AC power supply Charging plug dimensions Jabra WAVE materials Pairing passkey or PIN Features What's in close proximity to 45° C) No No 100...

Product Manual - Page 5

... * Phone dependent Jabra WAVE 3 Answer calls - Mute - Always see your battery and connection status on transmitted and received audio - Weight 13 gram - WHAT YOUR HEADSET DOES english Your Jabra WAVE lets you do all this: - Internal rechargeable battery charged by wall charger - Noise dependent volume control* - End calls - Bluetooth® specification version...

Product Manual - Page 10

... mobile phones. This will say "connected". Jabra WAVE 8 english - In order to the headset at the same time. HOW THE STATUSDISPLAY™ WORKS Bluetooth® Indicates if your headset is connected to your Indicator phone - Solid light means headset is connected to your headset has less than 30 minutes of talk time remaining To save battery the Jabra...

Product Manual - Page 11

... last made an outgoing call, so not necessarily from the phone you should make sure your new Jabra WAVE on , and that the headset is enabled on the phones and the headset will only work on the last paired mobile phone. Bluetooth® is a radio technology, which means it is connected to objects between the...

Product Manual - Page 12

... dialling These features are compliant with Bluetooth® version 1.1 or higher and support a headset and/or hands-free profile. voice dial using Jabra WAVE with Bluetooth® mobile phones. E-mail: ... 00800 722 52272 900 984572 Jabra WAVE 10 Please consult your phone to work with other Bluetooth® equipment? - The Jabra WAVE is implemented reject call, call on...

Product Manual - Page 14

... paired. 4 Passkey or PIN is passively waiting for a call on your Bluetooth® enabled device (e.g. Bluetooth® devices will not work together. 5 Standby mode is when the Jabra WAVE is a code that you 'end' a call . When you enter on your mobile phone, the headset goes into standby mode. Dispose of the product according to pair...