Jabra JOURNEY Support Question
Jabra JOURNEY Support Question
Find answers below for this question about Jabra JOURNEY.Need a Jabra JOURNEY manual? We have 3 online manuals for this item!
Question posted by dmoconnor3 on March 15th, 2014
Jabra Journey Won't Answer Calls.
My Jabra worked well for months. All of a sudden it quit answering all calls. The Jabra rings once and immediately goes to call ended and I have to turn it off manually to even use my cell phone. I have tried pairing again to blue tooth, but nothing works. Help!
Current Answers
Answer #1: Posted by waelsaidani1 on March 16th, 2014 8:04 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,787
Member since:
May 12th, 2013 Points: 19,501,787
Hello contact jebra support on this issue: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Related Jabra JOURNEY Manual Pages
User manual - Page 2
... THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 12 TROUBLESHOOTING & FAQ 12 Need more help 14...
User manual - Page 3
....
ABOUT YOUR JABRA JOURNEY
A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active call D Status light Indicates pairing, connection, on your in -car speakerphone. english
THANK YOU
Thank you enjoy it! This instruction manual will help...
User manual - Page 4
... party calling* - Announce the name of a motion sensor - Reject calls* - "Answer/Ignore" command** - Auto pairing - Auto Off
* Phone dependent
Jabra JOURNEY
3
** Available ONLY in English english
B
A
j a b ra
C
D E I F G H
WHAT YOUR JABRA JOURNEY CAN DO
Your Jabra JOURNEY lets you do all this: - Mute/un-mute with an active call with the voice button - Answer/end calls...
User manual - Page 5
...enhancement via USB cable - Jabra Status Light (battery status, call status, pairing and
connection status) - ...Answer/Ignore" command** - Size: H119 mm W59 mm D16 mm - Operating range up to 45 days - Voice Announcements** - e-SCO for enhanced noise cancellation - Rechargeable battery with the newest software
Specifications - Software upgradable
* Phone dependent
Jabra JOURNEY...
User manual - Page 6
... LIGHT MEANS
Status Light
In-car Speakerphone Status
The status light behind the answer/end button flashes rapidly blue
Pairing mode
The status light turns solid blue and goes into standby mode
Connected
The status light flashes blue every 2nd second during one minute and turns off
The unit is less than 30 min. talk time left
The status...
User manual - Page 7
... setting when you turn your Jabra JOURNEY on your device is fully charged before using your in the box - Use only the charger provided in -car speakerphone:
1 Charge your Jabra JOURNEY
2 Turn your Jabra JOURNEY on
3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will light up red while charging. Use the USB cable to connect Jabra JOURNEY to enable the...
User manual - Page 8
... up in pairing mode - If the switch is connected to pair with your phone for 10 min..
it automatically enters pairing mode. Jabra JOURNEY
7
*Phone dependent i.e. Your phone then asks if you turn the in-car speakerphone on or off automatically after it has been disconnected with the JABRA JOURNEY. The first time you want to a mobile phone using a procedure called 'pairing'.
User manual - Page 9
...used together. PLACING JABRA JOURNEY IN YOUR VEHICLE
The Jabra JOURNEY sits discreetly and conveniently on and off the sun visor.
The handsfree is paired, but does not immediately connect, tap the answer/end button. The product can be easily taken on the sun visor using the integrated metal clip.
Press and hold the answer/end button for use
SELECT
OK
SELECT
Manual pairing...
User manual - Page 10
... it on again by typing the answer/end button. You can also take calls with your voice. "Answer/Ignore" Voice Commands**
You can also turn on automatically with your voice.
If the name is placed in the position "I". The phone will access the phonebook on your microphone during an active call Jabra JOURNEY will turn it will announce the number...
User manual - Page 11
... tap the answer/end button
Double tap the answer/end button to your in -car speakerphone*. Just say "Answer" or "Ignore"
The call . Advanced Multiuse™
Jabra JOURNEY can also answer/end calls by using your voice. When you have an incoming call will automatically transfer to reject the incoming call is on your phone does not allow this feature, press the answer/end button to...
User manual - Page 12
... held call
Press the answer/end button
Release held call . english
Mute
Tap the voice button to mute an active call
Double tap the answer/end button
Jabra JOURNEY
11
Reject incoming call
Double tap the answer/end button
Three way call (The other call is at its highest or lowest limit
Hold active call
Press the answer/end button
Transfer an active call from your phone to...
User manual - Page 13
... if you can use to control
Jabra JOURNEY
12 english
HOW TO HANDLE CALLS FROM TWO MOBILE PHONES
Function
How to perform
Calls on the two connected phones - the other phone's call is ringing)
Release active/accept incoming call
Tap the answer/end button
Reject incoming call
Double tap the answer/end button
Hold active/accept incoming Press the answer/end button
Active calls on two...
User manual - Page 14
... of up to be used within 33 feet (10 meters) of the status light indicate the list was removed from the in your new Jabra JOURNEY on. Make sure your phone.
It is paired to the in the way (walls, etc.).
Some phones when turned into pairing mode as the first time you can also work with other , with...
User manual - Page 15
... dial using Jabra JOURNEY with 2 mobile phones. Need more help?
1. Please note that some features can only be operated from the primary device e.g. Web: www.jabra.com (for details. Even if the hands free profile is implemented reject call, call on hold and voice dialing are optional features which are dependent on the ability of your device manual...
User manual - Page 16
... Bluetooth devices communicate with other . Bluetooth devices will not work if the devices have not been paired. This can shorten battery life and may also degrade performance...JABRA JOURNEY
- Always store the Jabra JOURNEY with each other devices. Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone...
User manual - Page 17
... regulations. The passkey for all Jabra products is passively waiting for a call on your mobile phone, the in-car speakerphone goes into standby mode. Standby mode is when the Jabra JOURNEY is 0000.
5. www.jabra.com/weee
Jabra JOURNEY
16 Dispose of the product according to pair it with your phone and the Jabra JOURNEY recognize each other and automatically work together.
User manual - Page 18
... A/S is under license. (Design and specifications subject to change without notice).
© 2011 GN Netcom A/S.
Jabra® is a registered trademark of such marks by GN Netcom A/S is a registered trademark of their respective owners. and any use of GN Netcom A/S. All other trademarks included herein are owned by the Bluetooth SIG, Inc. Made...
Datasheet - Page 1
... THE WORLD OF HD SOUND ON THE ROAD
Take a journey into the dimension of the contacts when they call.* A2DP allows you answer calls just by using your voice to make it even easier to enjoy hands-free conversations in motion sensor
* Phone dependant
WWW.JABRA.COM/JOURNEY
LEARN MORE! It will connect automatically with HD Voice and...
Datasheet - Page 2
... announcement(PBAP), status light for call
Redial last number* • Double tap the answer/end button when the in -car speakerphone*. Pair to Jabra JOURNEY using a motion sensor. Quick Start Guide
CHARGING Jabra JOURNEY Use the USB cable to connect Jabra JOURNEY to turn off
H Volume up Tap "+" for volume up . in -car speakerphone. PAIRING Jabra JOURNEY WITH YOUR PHONE When you are not in...
Technical Specification - Page 1
....JABRA.COM/JOURNEY
What is available at a time
Up to 20 hours
Up to 8, one another. Discharging 14 F to 140 F (-10° C to 60° C )
Less than 6 months: -4 F to 95 F (-20° C to 45°); Less than 1 month: -4 F to 113 F (-20° C to 35° C)
12-28 V input; 5 V 750mA output
Micro-USB
0000
Answer calls, End calls, Reject calls...
